Housekeeping Team Leader

Hyatt Corporation; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel chain in Camden Town seeks a Housekeeping Team Leader to supervise operations, train staff, and uphold standards. The ideal candidate has experience in housekeeping management within the luxury segment and strong leadership and guest service skills. Join a diverse team committed to making travel more human.

Benefits

50% discount on food and beverages

Continuous learning and development opportunities

Diversity and inclusion initiatives

Qualifications

• Previous experience in housekeeping management within the luxury segment is essential.
• Excellent leadership, communication, interpersonal, and guest service skills are required.

Responsibilities

• Supervise daily operations of the housekeeping department.
• Train new team members and provide development opportunities.
• Conduct regular inspections of guest rooms and public areas.
• Monitor supply usage and manage costs.
• Motivate the team to achieve their best.

Skills

Leadership

Communication

Interpersonal skills

Guest service

Job description

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Responsibilities

• Supervise daily operations of the housekeeping department, ensuring tasks are efficiently completed to high cleanliness and presentation standards.
• Train new members of the team and provide ongoing development opportunities for existing colleagues.
• Conduct regular inspections of guest rooms and public areas to uphold hotel cleanliness and maintenance standards.
• Monitor supply usage, reorder supplies as necessary, and ensure proper storage to minimise waste and control costs.
• Motivate and inspire the team to achieve their best, fostering a positive work environment.

Qualifications

Previous experience in housekeeping management within the luxury segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.

Benefits

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
• At Hyatt "We care for people so they can be their best". This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.
• Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.

Next Steps

Apply today for this Housekeeping Team Leader role and start your journey with Hyatt Hotels!