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Descrizione del lavoro
A UK-based service provider is looking for a Cleaning Supervisor to oversee cleaning staff and ensure quality standards are met. The role requires proficiency in Microsoft Excel and PowerPoint for performance tracking and reporting. Ideal candidates should have experience in supervising janitorial teams, excellent organizational skills, and a high school diploma. Responsibilities include providing training, inspecting cleaning services, and coordinating schedules to guarantee task completion.
Competenze
Proficient in Microsoft Excel and PowerPoint for reporting and metrics.
Experience in supervising or coordinating work of cleaning staff.
Strong communication skills for clear information delivery.
Mansioni
Supervise and coordinate cleaning staff work activities.
Oversee services like laundry and maintenance as needed.
Inspect work performed for cleanliness and safety adherence.
Advise on room readiness and occupancy status.
Provide ongoing training and motivation to team members.
Conoscenze
Proficiency in Microsoft Excel
Proficiency in Microsoft PowerPoint
Strong verbal and written communication skills
Strong organizational and time-management abilities
Attention to detail
Knowledge of customer service principles
Experience supervising cleaning staff
Formazione
High school diploma or equivalent
Descrizione del lavoro
Directly supervise and coordinate the work activities of cleaning staff, ensuring tasks are completed to specification and on schedule
Oversee in-house services such as laundry, maintenance, dry cleaning, and valet support as needed
Inspect work performed and facilities to guarantee adherence to cleanliness and safety protocols
Select and recommend appropriate cleaning materials for various surfaces and textiles
Advise managers and administrative staff regarding room readiness and occupancy status
Provide ongoing training, guidance, and motivation to team members
Utilize Microsoft Excel and PowerPoint to create schedules, track performance metrics, and deliver team briefings or reports
Requirements
Proficiency in Microsoft Excel and Microsoft PowerPoint for reporting, tracking, and presentations
Strong verbal and written communication skills with the ability to convey information clearly and professionally
Experience supervising or coordinating work activities of janitorial or housekeeping staff
Strong organizational and time-management abilities with attention to detail
Ability to inspect, evaluate, and ensure the quality of cleaning services and facilities
Knowledge of customer and personal service principles for high-standard service delivery
High school diploma or equivalent with related work experience
Experience in remote supervision or coordination of distributed teams
Familiarity with facility management or cleaning industry best practices
Background in onboarding, training, or process improvement for housekeeping operation
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