Housekeeping Supervisor

Old Parsonage Hotel; Oxford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A luxury boutique hotel in Oxford is seeking a Housekeeping Supervisor to uphold cleanliness standards and ensure a seamless experience for guests. This role demands a keen eye for detail, effective communication, and a passion for hospitality. The ideal candidate will enjoy working under pressure within a team, with opportunities for monitoring and training provided. Benefits include competitive pay, discounts at restaurants, and a supportive workplace culture that promotes career development.

Benefits

Meals on duty

50% discount on food within restaurants

Up to £700 recruitment incentive

Employee Assistance Programme

Pension scheme

Uniform provided

28 days holiday including bank holidays

Paid day off on birthday

Team awards and prizes

Discounted gym membership and shopping rewards

Qualifications

• Experience in a similar luxury hotel is beneficial, though full training will be provided.
• Keen willingness to learn and develop.
• High-level attention to detail required.

Responsibilities

• Maintain the required standards of housekeeping in the hotel.
• Ensure smooth and fast room turnaround for re-sale.
• Thoroughly check all rooms before selling.
• Undertake duties as instructed by the Head Housekeeper.

Skills

Attention to detail

Time management

Teamwork

Ability to work under pressure

Passion for hospitality

Job description

We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme, we have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

The ideal candidate will:

• Thrive to give guests a memorable experience
• Be passionate and knowledgeable about hospitality
• Be able to work under pressure
• Have effective time management skills
• Enjoy working as part of a team
• Have high-level attention to detail and a positive can‑do attitude, with a keen willingness to learn
• Experience in a similar, luxury hotel is beneficial, although full training will be provided

Housekeeping Supervisor responsibilities:

• Maintaining the required standards of housekeeping in the hotel.
• Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re‑sale in order to maximise revenue.
• Ensure all rooms are thoroughly checked before selling.
• Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.

We offer a sensible shift pattern, across a 40-hour working week (Monday‑Sunday rota with 2 days off) with an OTE up to £13.30 per hour, £27,664 per annum, including non-contractual service charge (tronc).

Part-time hours may also be considered.

Housekeeping Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro‑ratio)
• Opportunities to develop within the Company
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high‑street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.