Housekeeping Supervisor

The Inn Collection Group; Knaresborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A multi-award-winning hospitality company in Knaresborough is seeking a Housekeeping Supervisor to ensure cleanliness and operations run smoothly. You will manage a team, report to the General Manager, and contribute to guest satisfaction by maintaining high standards in rooms and public areas. Ideal candidates should have strong communication skills and a passion for cleanliness.

Benefits

Extra paid holiday for your birthday

Support from Lead-Inn development program

Paid breaks

50% off food

Discounted stays for £1

1/3 off room bookings all year

£50 on same day bookings

15% off for loved ones

Employee Assistance Programme

Opportunity to contribute to charity initiatives

Recognition as Best Pub Employer

Qualifications

• Passion for cleanliness and high standards.
• Ability to train new and existing team members.
• Responsive to guest requests and feedback.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Report maintenance issues promptly.
• Manage stocks of linen, towels, and room supplies.
• Provide updates to the General Manager.

Skills

Strong communication skills

Attention to detail

Teamwork

Ability to work under pressure

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Standing proudly on cliffs above the River Nidd, Knaresborough is a place of ancient walkways, cobbled alleys, and secret passageways. The Knaresborough Inn is set in a picturesque location that offers something for everyone, with a wealth of history to explore and relaxing riverside walks to enjoy, and a vibrant town with a range of independent shops and boutiques.

You’ll Fit Right Inn

As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You’ll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.

If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...

This role gives Victorija the chance to grow their skills and balance their personal life. Watch Victorija’s video to learn more about our Housekeeping roles.https://careers.inncollectiongroup.com/join-inn