Housekeeping Supervisor

Atlas Hotels; Inverness; On-site; GBP 30,000; Full time

Job summary

A leading hotel chain in Inverness is seeking a reliable Housekeeping Supervisor to oversee housekeeping operations. The role includes supervising staff, maintaining high cleaning standards, and contributing to team morale. Competitive pay of £14.00 per hour, with various employee benefits, including discounted hotel stays and an annual bonus. Experience in housekeeping is beneficial but not mandatory. Join a dynamic team focused on guest satisfaction.

Benefits

Discounted hotel stays

Employee discount at IHG Hotels

Annual bonus

Holiday allowance

Health plan benefits

Gift vouchers and discounts

Access to wellness support

Pension scheme

Qualifications

• Experience in housekeeping preferred but not essential.
• Ability to support team morale and uphold leadership responsibilities.

Responsibilities

• Deliver a high standard of cleaning throughout the hotel.
• Supervise and communicate tasks to Housekeeping Assistants.
• Ensure team runs smoothly and effectively.

Skills

Cleaning standards

Team leadership

Guest focus

Job description

Hours: 40 hours across 5 days per week

Salary: £14.00 per hour

Atlas Hotels is hiring a Housekeeping Supervisor right now at the Holiday Inn Express Inverness

We’re looking for a reliable Housekeeping Supervisor to work 5 days over 7. Two days will involve covering for the Head Housekeeper, and will involve room allocations, inspections, and admin. The other three days will focus on room cleaning to a self-checking standard, with supervisor pay maintained. You’ll also support team morale and uphold leadership responsibilities throughout.

Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.

Benefits include:

• Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
• Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
• A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service, access to free counselling and wellness support with a 24 hour helpline
• Auto-enrolment pension scheme through The People's Pension
• Employee referral programme paying out £250 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
• Free/discounted food when on shift

So what does a Housekeeping Supervisor do?

• Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
• Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively.
• Monitor and supervise the work of Housekeeping Assistants as and when required, in absence of the Head Housekeeper.
• Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes.
• Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality.
• Be an active and effective team member, working together to achieve hotel goals.
• Monitoring any issues with rooms to other members of the team (e.g. Maintenance) as soon as possible.
• Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management.
• Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team.
• Effectively manage complaints using our ‘service recovery’ principles.

So why not? Click ‘apply’ now to become our Housekeeping Supervisor and enter into a World of Opportunity!

Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at [e-mail] to discuss any access or information requirements, or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.