Housekeeping Supervisor

Cheval Collection Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality provider in Greater London is seeking a Housekeeping Supervisor to join their award-winning team. The role involves supervising housekeeping staff, ensuring high standards of cleanliness, and assisting in training new members. Candidates should have supervisory experience in a luxury environment, excellent communication skills, and a passion for outstanding guest experiences. In return, the company offers a competitive salary, benefits, and a supportive work environment.

Benefits

Competitive salary plus service charge

30 days annual leave

Company Sickness benefits

Colleague, Family & Friends Discounts

Group Life Assurance

Season Ticket Loan

Pension contributions after 3 months

Qualifications

• Supervisory experience in a 5-star or luxury hospitality environment is essential.
• Ability to prioritize and delegate tasks effectively.
• Meticulous in maintaining cleanliness and guest satisfaction.

Responsibilities

• Allocate daily tasks to the housekeeping team.
• Supervise Room Attendants and conduct regular inspections.
• Assist in training new team members and handle housekeeping enquiries.

Skills

Supervisory experience in luxury hospitality

Effective delegation and prioritization

Attention to detail

Positive communication skills

Passion for guest satisfaction

Job description

Cheval Collection are currently recruiting a Housekeeping Supervisor to join the team at Cheval Gloucester Park.

Cheval Gloucester Park is a luxury serviced residence located in the heart of Kensington, offering beautifully refurbished apartments and exceptional five-star service. With 98 stylish residences, including exclusive penthouses, the property provides a refined and welcoming environment for both short and long-term guests.

As part of the Cheval Collection, Gloucester Park is known for its high standards in hospitality, attention to detail, and commitment to guest satisfaction. The residence features premium amenities such as a private cinema, 24-hour concierge, secure parking, and a modern fitness centre.

Joining our team means being part of a professional and supportive environment where service excellence is at the core of everything we do.

As a Housekeeping Supervisor, you will play a key role in ensuring the smooth and efficient operation of the housekeeping department at our luxury serviced residence. You will be responsible for allocating daily tasks to the housekeeping team, ensuring all areas of the residence are maintained to the highest standards of cleanliness and presentation.

Your role will involve supervising Room Attendants as they complete their apartment checklists, offering guidance and support where needed, and conducting regular inspections to uphold our five-star standards. You will also assist in training new team members, managing housekeeping enquiries, and responding to any special guest requirements with professionalism and care.

At Cheval Gloucester Park, guest satisfaction is at the heart of everything we do. We are looking for someone who takes pride in delivering exceptional service, has a keen eye for detail, and thrives in a team-oriented, high-quality hospitality environment.

We’d love you to apply for this role if you…

• Have supervisory experience in a 5-star or luxury hospitality environment
• Know how to delegate and prioritise workloads effectively—for yourself and others
• Take pride in maintaining exceptional standards of cleanliness
• Have a keen eye for detail and notice the small things that make a big difference
• Are a confident communicator who leads with clarity and positivity
• Bring a positive attitude to everything you do
• Are passionate about delivering outstanding guest experiences every day

In return, we offer…

• A competitive salary plus service charge
• 30 days annual leave (including public holidays), increasing with length of service
• Company Sickness
• Colleague, Family & Friends Discount Rates
• Group Life Assurance
• Season Ticket Loan
• Pension contributions after 3 months
• And many more exclusive employee benefits!

If you’re someone who thrives on excellence and wants to be part of an award‑winning team in a luxury hospitality setting, then look no further—apply now to become our next Housekeeping Supervisor at Cheval Gloucester Park.

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) will be requested in the event of a position being offered.