Housekeeping Supervisor

London Heathrow Marriott; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in the UK is seeking a detail-oriented Housekeeping Supervisor to lead the housekeeping team. The ideal candidate will ensure cleanliness and guest satisfaction, supervise daily operations, and train new staff. Strong leadership and communication skills, alongside previous supervisory experience in hospitality, are essential. This role includes flexible hours and compliance with health and safety regulations.

Qualifications

• Previous experience in housekeeping, ideally in a supervisory role.
• Strong leadership and communication skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise daily housekeeping operations, ensuring rooms and public areas are cleaned to brand standards.
• Allocate tasks and monitor performance of housekeeping staff.
• Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.

Skills

Strong leadership

Attention to detail

Communication skills

Job description

Overview

We are seeking a detail-oriented and proactive Housekeeping Supervisor to lead and support our housekeeping team in maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will have previous supervisory experience in a hospitality setting and a passion for delivering exceptional service.

Responsibilities

• Supervise daily housekeeping operations, ensuring rooms and public areas are cleaned to brand standards.
• Allocate tasks and monitor performance of housekeeping staff.
• Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.
• Train new team members and provide ongoing coaching and support.
• Manage inventory of cleaning supplies and linen, placing orders as needed.
• Respond promptly to guest requests and resolve issues efficiently.
• Ensure compliance with health and safety regulations.
• Report maintenance issues and coordinate with engineering or maintenance teams.
• Assist with scheduling and payroll reporting.

Requirements

• Previous experience in housekeeping, ideally in a supervisory role.
• Strong leadership and communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Attention to detail and commitment to high standards.
• Knowledge of cleaning techniques and equipment.
• Familiarity with health and safety standards in hospitality.