Housekeeping Supervisor

Four Seasons; City Of London; On-site; GBP 39,000; Full time

Job summary

A luxury hotel in London is seeking a Housekeeping Supervisor to oversee Room Attendants and ensure high standards in guest room maintenance. The ideal candidate has 1-2 years of experience, excellent communication skills, and a commitment to customer service. This role offers a competitive package, training opportunities, and various employee benefits.

Benefits

£39,000 package including salary and service charge

Excellent Training and Career Development opportunities

Complimentary accommodation at other Four Seasons Hotels

Uniform and meals on duty

Access to Wagestream – a salary advance benefit

Employee Recognition Programmes

Qualifications

• At least 1-2 years of experience in a similar role.
• MUST possess the legal right to work in the UK.
• Immaculate personal presentation.

Responsibilities

• Assign and supervise the activities of Room Attendants and Porters.
• Ensure clean, orderly, attractive and well-maintained guest rooms.
• Manage corridors, fire exit stairways, and service areas on assigned floors.

Skills

Good communication skills

Excellent customer service skills

Ability to anticipate guest needs

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking for a Housekeeping Supervisor to join the team.

The Role of Housekeeping Supervisor:

As a Housekeeping Floor Supervisor you will be responsible for assigning and supervising the activities of Room Attendants and Porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exit stairways, service areas on assigned floors in accordance with Four Seasons policies and procedures.

What we are looking for:

• At least 1-2 year’s experience in a similar role
• Good communications skills with a good command of the English language, both written and spoken
• MUST possess the legal right to work in the UK
• Immaculate personal presentation
• Excellent customer service skills with the ability to anticipate guest needs and go the extra mile

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £39,000 package including salary and service charge
• Excellent Training and Career Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Uniform and meals on duty
• Fruits, coffee/tea and ice cream available throughout the day
• The opportunity to engage in diverse and challenging work
• Opportunities to build a successful career with global potential
• Season Ticket Loan
• Medical: Choice of dental insurance scheme or medical cash plan, as well as free life insurance if enrolled in the pension plan.
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes and more!!

We look forward to receiving your application!