Housekeeping Supervisor

FOREST HOLIDAYS LIMITED; Breckland District; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading holiday provider in the UK is seeking a Housekeeping Supervisor to manage operations at Thorpe Forest, ensuring cleanliness and guest satisfaction. The ideal candidate will have previous housekeeping experience and supervisory skills, along with a passion for maintaining high standards. This part-time position offers competitive pay and a range of exciting perks.

Benefits

Holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts for breaks

Hundreds of discounts across brands

Qualifications

• Essential previous experience in a housekeeping or cleaning role.
• Ability to lead and supervise a team effectively.
• Strong work ethic and positive attitude.

Responsibilities

• Support the Housekeeping Team to maintain high morale.
• Provide training to ensure brand standards are met.
• Ensure each cabin is stocked and presented beautifully.
• Conduct health and safety checks.
• Maintain quality standards across cabins.
• Assist with smooth and efficient changeovers.

Skills

Previous experience in a housekeeping or cleaning role

Experience leading or supervising a team

Positive, can-do attitude

Great communication skills

Attention to detail

Motivation to work outdoors

Passion for hospitality

Job description

Overview

Join us where the River Thet winds through tranquil woodland at Thorpe Forest.

Location & Salary

Location: Thorpe Forest (Norfolk)

Salary: £12.51 per hour

Working Hours: Part‑time, 12.5 hours per week.

Days of Work: Monday and Friday, 9:15am to 4pm.

About the Housekeeping Supervisor Role

The cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect. As our Housekeeping Supervisor, you’ll work closely with the Housekeeping Manager to ensure smooth operations and exceptional guest experiences. Open all year round, you’ll oversee a set number of cabins on each changeover day, guiding and supporting the housekeeping team to maintain our high brand standards of cleanliness and presentation. You’ll lead by example, motivating your team, ensuring every cabin is spotless, and helping create that unforgettable Forest Feeling that keeps guests returning time after time.

Responsibilities

• Providing support and motivation to the Housekeeping Team to ensure high morale and productivity
• Delivering training to ensure all team members meet our brand standards
• Ensuring each cabin is correctly stocked and beautifully presented
• Conducting health and safety checks, such as smoke alarm and fire extinguisher inspections
• Monitoring and maintaining quality standards across all cabins
• Assisting with daily operations to ensure smooth and efficient changeovers

What We’re Looking For

• Previous experience in a housekeeping or cleaning role (essential)
• Experience leading or supervising a team
• A positive, can‑do attitude and strong work ethic
• Great communication and teamwork skills
• A keen eye for detail and commitment to high standards
• Motivation to work outdoors in a forest environment, rain or shine
• A passion for hospitality and the great outdoors

About Forest Holidays

We’re a Certified B Corp. Our business has been recognised as a force for good. It’s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Holiday allowance – Take the time you need to recharge and enjoy a healthy work‑life balance.
• Performance‑based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings – Celebrate success with your team.
• Pension scheme – Secure your future with our company pension.
• One full paid day to volunteer – Give back to a cause you care about.
• Subsidised meals – Discounted food when working on location.
• Wellbeing events & activities – Focus on your mental and physical wellness.
• Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK.

Pay Rates for Aged 16 and 17

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Reasonable Adjustments

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Apply

Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!