Housekeeping Office Coordinator

Hyatt Corporation; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the City of Westminster seeks an organised and detail-oriented professional to manage housekeeping operations. Responsibilities include opening the office, allocating tasks, and ensuring efficient communication with staff. Candidates should possess strong communication and organisational skills, with a preference for experience in hospitality or administrative roles. Attractive benefits include discounted hotel stays and continuous career development opportunities.

Benefits

Discounted hotel stays

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered

Headspace membership

Continuous learning opportunities

Qualifications

• Previous experience in administration or coordinating roles, preferably within housekeeping or hotel operations.

Responsibilities

• Open the housekeeping office and allocate room attendant sections.
• Monitor and update task lists for timely task completion.
• Coordinate and track room status and outstanding jobs.

Skills

Strong communication skills

Organisational skills

Multitasking abilities

Coordination skills

Job description

Responsibilities

• Open the housekeeping office, allocate room attendant sections, and prepare attendance sheets
• Review handovers and emails to communicate key updates and special requirements to shift leaders
• Monitor and update task lists, ensuring timely and efficient task completion with clear communication
• Coordinate and track room status, special projects, and outstanding jobs via internal systems (e.g. HotSOS)
• Safeguard all housekeeping office keys and phones; log all issued equipment accurately
• Log and follow up on maintenance issues reported by room attendants
• Receive and dispatch all housekeeping-related calls and coordinate responses efficiently
• Contribute to exceptional guest service through meaningful gestures and proactive communication
• Actively participate in daily briefings, sharing guest feedback and operational updates

You are an organised and detail-oriented professional with strong communication and administrative skills. Skilled in multitasking and coordinating, you ensure smooth operations and timely support. Previous experience in administration or coordinating roles, preferably within housekeeping or hotel operations, is preferred.

About Andaz London Liverpool Street

Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need. At Hyatt "We care for people so they can be their best". This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Benefits

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide