Housekeeping Assistant Manager

Village Hotels - Solihull; Shirley; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading hotel chain is seeking an Assistant Housekeeping Manager to support the Housekeeping Manager in delivering exceptional guest experiences. The ideal candidate will lead and motivate a talented team to uphold impeccable cleanliness standards. This hands-on role requires strong leadership abilities and previous experience in a similar environment. Enjoy benefits like health memberships, discounts on stays, and a fun work environment.

Benefits

Complimentary Health Membership

Discounted Overnight Stays

50% Discount on Food and Drink

Flexible Working Hours

Employee Assistance Programme

Qualifications

• Previous experience in a similar environment is essential.
• Hands-on approach required; this is no office job.
• Ability to drive cleanliness standards across the hotel.

Responsibilities

• Support the Housekeeping Manager in recruiting and leading the team.
• Ensure a fantastic first and last impression for guests.
• Deliver exceptional cleanliness in all hotel areas.

Skills

Motivational Leadership

Attention to Detail

Understanding Guest Experience

Health and Safety Compliance

Team Support

Job description

Our hotel Housekeeping teams play a critical role in making sure our guests are wowed when they walk in to one of our fabulous bedrooms. For us cleanliness is key and we look for housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. As Assistant Housekeeping Manager, you will be responsible for supporting the Housekeeping Manager in recruiting, leading, training and motivating a talented team who will deliver fabulous service, putting our customers at the heart of everything they do.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits

• such as…
• Complimentary Health and Wellness Membership at your home Club for you and a family member / friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C’s apply based on your contract

But what we need from you…

• Motivational Leader who thrives under pressure
• A spot the difference enthusiast – you can see something out of place as soon as you walk in the room
• An understanding of delivering a fantastic first and last impression to the guest experience
• To drive cleanliness standards across the hotel
• Previous experience in a similar environment
• To ensure that H&S compliance is followed
• To be able to jump in and support your team at any time
• Hands on approach…. This is no office job!

Come and be part of something new & something special - Work, Grow & Play the Village Way!