Housekeeping Assistant (Birmingham)

HCA Healthcare, Inc.; Birmingham; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

25 days holiday

Private Healthcare Insurance

Private pension

Season Ticket Loan

Cycle to Work

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discounts

Flexible health, protection and life‑n

Job summary

The Harborne Hospital in Birmingham is seeking a Housekeeping Assistant to join our Hotel Services team. This full-time role (37.5 hours per week) involves shifts from 06:30 to 22:00, five days out of seven, including weekends.

It is a permanent position offering £13.90 per hour plus a strong benefits package. You will help maintain patient rooms, public areas and staff spaces to the highest standards of cleanliness and presentation, contributing to a welcoming, hygienic environment for patients

Qualifications

• Be aware of hygiene standards.
• Be passionate about customer care.
• Be able to communicate effectively with patients, visitors and healthcare staff.
• Be able to work under pressure, and with a flexible approach.

Responsibilities

• You’ll be passionate both patient care and cleanliness – someone who is able to communicate effectively with patients, visitors, and healthcare staff.
• You’ll also be comfortable working in a hospital environment and coming into contact with patients.
• Our communal areas are clean and tidy for visitors,
• To perform any tasks specifically assigned to you.
• To carry out any other tasks assigned by the Supervisor or designee.
• Attend mandatory training on annual basis.

Skills

Communication skills

Customer care

Flexibility

Working under pressure

Job description

Housekeeping Assistant
The Harborne Hospital, Birmingham

Full Time, 37.5 hours per week
Shifts between 0630 and 2200, working 5 days out of 7, to include weekends
Permanent
£13.90 per hour + excellent benefits (pension, health cover, flexible benefits package plus career development)

We’re looking for a dedicated Housekeeping Assistant to join our Hotel Services team based at The Harborne Hospital. Our Hotel Services team plays a vital role in the day-to-day running of the hospital, ensuring that all patient rooms, clinical areas and shared spaces are maintained to the highest standards of cleanliness, safety and presentation. Working behind the scenes and on the front line, the team helps create a welcoming, calm and hygienic environment where patients can focus on their recovery and visitors feel reassured from the moment they arrive.
As a Housekeeping Assistant, you’ll be a key contributor to the overall patient experience, supporting both care delivery and hospital operations through your attention to detail and commitment to excellence. Day to day, your work will include cleaning patient rooms, public areas and staff spaces, ensuring every area is safe, tidy and presentable. No two days are ever quite the same, and you’ll work closely with clinical and non- clinical colleagues to support the smooth running of the hospital. This is a hands-on, rewarding role where your work is immediately visible and genuinely valued, offering the opportunity to make a difference every single day.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Hotel Services but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• You’ll be passionate both patient care and cleanliness – someone who is able to communicate effectively with patients, visitors, and healthcare staff.
• You’ll also be comfortable working in a hospital environment and coming into contact with patients.
• Our communal areas are clean and tidy for visitors,
• To perform any tasks specifically assigned to you.
• To carry out any other tasks assigned by the Supervisor or designee.
• Attend mandatory training on annual basis.

What you’ll bring:

• be aware of hygiene standards.
• be passionate about customer care.
• be able to communicate effectively with patients, visitors and healthcare staff.
• be able to work under pressure, and with a flexible approach.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Housekeeping Assistant you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual : We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.