Housekeeping Assistant

Sanctuary Group; North East; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

28 days annual leave pro rata

Sick pay

Contributory pension

Health and wellbeing support

Life insurance

Flexible working options

Job summary

Sanctuary Care is seeking a Housekeeping Assistant at Pavillion, Houghton Le Spring, Tyne & Wear DH4 5NW. The role offers £12.71 per hour for 16 hours per week and a supportive, inclusive workplace with opportunities to grow within the team.

You will provide a high-quality housekeeping service and keep areas clean and welcoming, working with colleagues to support residents’ wellbeing and daily needs.

Qualifications

• A caring, enthusiastic and kind approach to older people.
• Good teamwork skills and a willingness to support colleagues.
• Clear communication and a flexible approach to work.
• Energy and commitment to making a positive impact daily.
• Respect and dignity for all residents.

Responsibilities

• Provide a high-quality housekeeping service that helps residents feel comfortable in their home.
• Keep bedrooms, communal areas and facilities clean, safe and welcoming.
• Work closely with colleagues to support residents’ daily wellbeing.
• Use care and attention to detail to make a positive difference to residents’ lives.
• Contribute to a supportive, friendly team environment.

Skills

Caring attitude

Teamwork

Clear communication

Flexible approach

Dignity & respect

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Housekeeping Assistant

Pavillion, Houghton Le Spring, North View Terrace, Chilton Moor, Tyne & Wear DH4 5NW

£12.71 Per Hour

16 Hours Available

Where purpose meets possibility

We believe creating a welcoming, comfortable home is just as important as the care we provide, and we’d love you to be part of it. We’re excited to welcome a Housekeeping Assistant to our friendly team at Pavillion in Houghton Le Spring, North View Terrace, Chilton Moor, Tyne & Wear DH4 5NW. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudly Investors in People Platinum accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there.

When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Your role

• Provide a high-quality housekeeping service that helps residents feel comfortable in their home
• Keep bedrooms, communal areas and facilities clean, safe and welcoming
• Work closely with colleagues to support residents’ daily wellbeing
• Use care and attention to detail to make a positive difference to residents’ lives
• Contribute to a supportive, friendly team environment

Your skills

• A caring, enthusiastic and kind approach with a genuine interest in older people
• Good teamwork skills and a willingness to support colleagues
• Clear communication skills and a flexible approach to your work
• Energy and commitment to making a positive impact each day
• A focus on treating everyone with dignity and respect

Your rewards

You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary:

• CQC inspection bonus
• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Free meals dependant on shift duration
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
• Free uniform
• Refer a Friend scheme, rewarding you for helping great people join Sanctuary

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.