Housekeeping Assistant

Edgbaston Park Hotel and Conference Centre; Birmingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Edgbaston Park Hotel and Conference Centre is seeking motivated Housekeeping Assistants to join our dedicated team in Birmingham. You will maintain high cleanliness standards in guest bedrooms and public areas, ensuring a welcoming stay for guests and colleagues alike.

Full training will be provided, with a focus on COSHH safety, efficient service, and contributing to a positive guest experience. A supportive environment values inclusivity and professional growth within our hotel.

Qualifications

• Demonstrates pride in high standards of cleanliness and presentation.
• Willingness to learn and follow hotel's procedures.
• Strong focus on guest experience and satisfaction.

Responsibilities

• Service allocated bedrooms daily and complete cleaning tasks as directed.
• Maintain cleanliness in back-of-house and public areas to hotel standards.
• Assist with deep cleaning, curtains, blinds, carpets, upholstery and furnishings.
• Use cleaning materials and chemicals safely in line with COSHH regulations.
• Keep corridors tidy and hazard-free during service periods.
• Report maintenance issues promptly using correct procedures.
• Maintain stock rooms and inform supervisors of shortages.

Skills

Attention to detail

Reliability

Guest satisfaction

Positive attitude

Teamwork

Job description

We're proud to be a certifiedB Corp- one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we're part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we'd love to hear from you.

We are seeking motivated and dependable Housekeeping Assistants to join our dedicated and professional housekeeping team. You will play a vital role in maintaining the highest standards of cleanliness and presentation throughout the Hotel, ensuring every guest enjoys a comfortable and welcoming stay.As a Housekeeping Assistant, you'll be responsible for delivering an exceptional level of cleanliness within guest bedrooms and public areas, working efficiently within set timeframes while upholding our quality standards.

What you'll be doing

• Servicing your allocated bedrooms daily and carrying out additional cleaning tasks as directed by the Housekeeping Supervisors.
• Maintaining impeccable cleanliness across back-of-house and public areas, adhering to hotel standards at all times.
• Assisting with deep cleaning and laundering duties, including curtains, blinds, carpets, upholstery and other furnishings.
• Using and storing all cleaning materials, equipment and chemicals safely and correctly in line with COSHH regulations.
• Keeping corridors clear, tidy and hazard-free during service periods.
• Reporting any maintenance issues promptly and following the correct reporting procedures.
• Maintaining well-organised stock rooms and informing supervisors of any shortages.

About You

You will take genuine pride in your work, demonstrating excellent attention to detail and a commitment to maintaining high standards throughout the Hotel. A positive attitude, reliability, and a focus on guest satisfaction are essential.Ideally, you will have previous experience in housekeeping within a busy hotel or similar environment, though full training will be provided.

The Hotel reserves the right to close the vacancy early, should suitable applicants be found.

Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [e-mail] or call the People & Culture Team on 0121 414 8927.