Housekeeper - Student Accommodation

Central Operations; Lancaster; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

25 days holiday pro rata

Retail discounts

Birthday leave

Cycle-to-work

Charity days

Training qualification

Job summary

Homes for Students is the UK’s leading independent provider of student accommodation. We are seeking a part-time Housekeeper to join our team at The Sail Works in Lancaster, working 20 hours per week.

You will clean common areas to a high standard, replenish consumables and support a welcoming environment for residents and visitors. The role involves planned and reactive cleaning across student buildings, kitchens, offices and toilets, with emphasis on hygiene and customer service.

Qualifications

• Previous experience of a similar role in a customer-focused environment.
• Ability to contribute to targets and deliver excellent results.
• Excellent communication and ability to provide an outstanding customer service.
• Effective team member with a flexible approach to work and colleagues.
• Ability to undertake manual work to a high standard.
• Commitment to undergo further training through operational requirements and personal staff development.

Responsibilities

• Carry out planned and reactive cleaning duties in student buildings, kitchens, offices, communal and toilet areas.
• Replenish consumables to a high standard of hygiene.
• Ensure common areas are cleaned to a high standard to create a great first impression.
• Support summer turnaround as students come and go.

Skills

Customer focus

Target driven

Communication

Team player

Manual work

Willing to train

Job description

Homes for Students is the UK’s leading independent provider of student accommodation.

We are looking for a Housekeeper to join our team at our The Sail Works property based in Lancaster working 20 hours per week. The role involves ensuring the common areas of the Property are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence.

You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the Property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will play a key role in our summer turnaround time when we say goodbye to one intake of students and prepare for the next.

Person Specification

• Previous experience of a similar role in a customer-focused environment
• Ability to contribute to targets and deliver excellent results
• Excellent communication and ability to provide an outstanding customer service
• Effective team member with a flexible approach to work and colleagues
• Ability to undertake manual work to a high standard
• Commitment to undergo further training through operational requirements and personal staff development

What’s on offer

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rata for part time colleagues)
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.
• Opportunity to work towards a nationally recognised qualification.

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.