Housekeeper - Live In

The Inn Collection Group; Shrivenham; On-site; GBP 20,000 - 24,000; Full time

Job summary

A hospitality group in England is seeking a dedicated Housekeeper to maintain high cleanliness standards in their inns. The ideal candidate should be detail-oriented and able to work under pressure to ensure guest satisfaction. Responsibilities include cleaning rooms and public areas, reporting maintenance issues, and managing supplies. Flexibility to balance commitments is provided, along with colleague accommodation. Age-related pay rates apply for Under 21s.

Benefits

Celebrate your birthday with an extra paid holiday

50% off food at any of our Inns

Confidential support through Employee Assistance Programme

Award-winning team recognition

Qualifications

• Reliable and have a passion for cleanliness.
• Able to remain calm under pressure.
• Ability to manage stocks of linen, towels, and room supplies.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Report maintenance issues promptly.

Skills

Attention to detail

Ability to work under pressure

Team collaboration

Job description

Overview

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (that’s tips to me and you).
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
• Age-related pay rates apply for Under 21s.

Venue

The Swan is tucked beneath the dramatic fells surrounding the picturesque village of Grasmere in the Lake District. Steeped in history, this charming inn offers a warm and inviting atmosphere, making it a firm favourite among visitors to the area. With its stunning location and rich heritage, The Swan provides the perfect base to explore Grasmere’s natural beauty and the surrounding landscape.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

This role comes with the added benefit of colleague accommodation - click the link to learn more https://careers.inncollectiongroup.com/live-inn

*Age-related pay rates apply for Under 21s.*