Housekeeper / Laundry Assistant

Carebase; Norwich; On-site; GBP 35,818,000 - 44,083,000; Full time

Benefits offered by this job

28 days annual leave

Pension

Staff recognition schemes

Refer a Friend bonus up to £1000

Cycle to work scheme

Comprehensive Training and Career Deve

Friendly and supportive working env

Mental health champions

Employee Assistance Programme

Enhanced pay on bank holidays

Job summary

Brooklands Care Home is seeking a dedicated dual Housekeeper/Laundry Assistant to maintain high cleanliness standards across the home and manage resident laundry with care.

You will interact with residents daily, ensuring dignity and a friendly atmosphere while following safety and COSHH guidelines. Training is provided, and a supportive team environment is offered with comprehensive benefits.

Qualifications

• No specific qualifications required; full training provided.
• Caring nature and compassion for residents.
• Ability to work as part of a team with kindness and fun.

Responsibilities

• Work two roles: housekeeper and laundry assistant for the home.
• Follow daily cleaning schedules and keep areas spic and span.
• Interact with residents daily, being friendly and respectful.
• Wash and manage resident laundry following instructions.
• Report incidents and maintenance issues to the home manager.

Skills

Caring nature

Team player

Excellent communication

Job description

Contract Details

Permanent full time contract, 40 hours per week, Days, Weekday and alternate weekends

Salary

£12.88 per hour

Job Reference Ref/62/1443

Contract Type

Full Time

Contract Details

Permanent full time contract, 40 hours per week, Days, Weekday and alternate weekends

Salary

£12.88 per hour

Working Hours

40 hours per week, Days, Weekday and alternate weekend shifts

Location

Costessey Lane

Closing Date

28/10/2026

Home

Brooklands

Benefits of joining our team

What We Can Offer You

• £12.88 per hour
• 40 hours per week
• Weekday and alternate weekend shifts
• Enhanced pay on bank holidays
• 28 days annual leave (inclusive of statuary bank holidays)
• Pension
• Staff recognition schemes
• Refer a Friend bonus of up to £1000
• I have an idea £50 gift card
• Employee Assistance Programme
• Cycle to work scheme
• Comprehensive Training and Career Development
• A friendly and supportive working environment
• Dedicated mental health champions

Becoming a Superhero

Why join us?

We're proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.

As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.

About The Role

As our dual Housekeeper/Laundry Assistant you will be required to work two jobs in one. As our Housekeeper you will ensure daily cleaning schedules are followed and with the rest of the housekeeping team, ensure every area of the home is spic and span and up to our standards. This includes corridors, toilets and of course our residents' rooms. You'll interact with our residents on a daily basis – so you'll be friendly, caring and kind whilst respecting our resident's dignity at all times. As our Laundry Assistant you will ensure that all residents laundry is carefully cleaned according to the washing instructions. You will identify and pass on clothing that needs to be repaired to your line manager and will ensure residents property left in pockets is safely returned to them.

Here’s some other important things you need to know:

• You'll need to understand and comply with all statutory and legal requirements that are relevant such as Health and Safety, COSHH, and all aspects of the care Standards Act.
• Ensure that all equipment and materials are well maintained and safely stored in the appropriate places
• You'll report any incidents or maintenance issues to the home manager.
• Ensure that the laundry area is clean and tidy at all times by washing walls, work surfaces and floors on a daily basis
• Ensure that all laundry chemicals are ordered – via the administrator, stored and used in the correct way

The Ideal Candidate

Exceptional people make an exceptional care home

We're looking for people who have a caring nature and want to work as part of an amazing team, surrounded by kindness and fun! For most of the roles in our vibrant care home, you don't need specific qualifications or experience to be successful as full training is provided.

What we do look for are individuals who share our sense of compassion, care about people's comfort and happiness and want to make a positive difference to the lives of our treasured residents and team members.

About Us And Our Home

Caring for Our Mental Health – Together

At Brooklands Care Home, we believe a happy, supported team delivers the best care. That's why we've signed the Mental Health at Work Commitment – developed by experts with six essential standards that help us to create a home where everyone feels safe, valued, and able to thrive.

From trained Mental Health Champions to our online Wellbeing & Mindfulness Space, we make sure our people have the tools, time, and support they need – because your wellbeing matters here and when we take care of our minds, we can take care of each other and our residents even better