Housekeeper - Emergency Department | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS trust in England is seeking a dedicated Housekeeper to join their team. This role involves maintaining high standards of cleanliness to ensure a quality patient experience. The ideal candidate will have excellent communication and interpersonal skills, and be capable of working in a multi-disciplinary team environment. This position offers numerous benefits, including flexible working hours and career development opportunities.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Career development support

Qualifications

• Basic literacy and numeracy skills required.
• Experience in maintaining a clean and tidy environment.
• Willingness to learn about stock ordering and equipment maintenance.

Responsibilities

• Participate in general housekeeping duties under the supervision of nursing staff.
• Assist in cleaning and maintain tidiness in all areas.
• Report and ensure accurate records for equipment maintenance.

Skills

Communication skills

Interpersonal skills

Teamwork

Job description

Overview

The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as a Housekeeper. The NNUH hosts the busiest Emergency Department in the East of England seeing over 140,000 patients every year. This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We’re looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care. You’ll work within a varied Multi‑disciplinary Team, playing vital part in ensuring a safe, timely and effective patient experience. Under the direction and supervision of the Nursing Staff, the post holder will participate as an integral member of the departmental team, undertaking general housekeeping duties, including some direct patient contact, to help provide a quality service.

Requirements

• Basic literacy and numeracy skills
• Experience of ensuring a clean and tidy working environment
• Should be familiar with working as part of a team
• Has an understanding/ willingness to learn about the ordering of stock and the maintenance of equipment at unit level
• Must have good interpersonal skills

Skills and Experience

• Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues.
• Help with cleaning and maintain tidiness in all areas.
• Assist with the cleaning of all equipment and quality testing of specialised equipment.
• To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary.
• To check linen allocation daily, report any problems to the Ward Coordinator and liaise with the linen room to rectify problems. Ensure dirty linen is bagged and disposed of correctly.
• Check emergency equipment is available by all beds i.e. oxygen tubing, masks, suction.
• Check oxygen and suction is working correctly and ensure portable oxygen cylinders are full.
• Ensure adequate stocks of items are in areas as required, and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24‑hours confidential counselling support
• On‑site Nursery
• On‑site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

We can offer you the full range of NHS benefits/discounts and in addition: please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Additional Information

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

This advert closes on Monday 17 Nov 2025.