Housekeeper - Aspire Executive Lounges - Manchester Airport

Swissport; Manchester; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free parking

Food safety training (FSA L1)

CPD opportunities with Aspire Academy

Uniform provided

Pension scheme

Employee assistance programme

Staff discounts

Job summary

Swissport is seeking a Housekeeper at Manchester Airport to join a fast-growing lounge hospitality team. You will ensure a welcoming, clean environment across the Aspire lounge network, covering 37.5 hours per week on a shift basis, including night hours with a 0.85 extra per hour allowance.

This role requires flexibleness to cover early and late shifts, a focus on guest experience, and commitment to quality cleaning and safety standards in a high-traffic travel setting.

Qualifications

• Knowledge of cleaning and sanitisation products and methods.
• Experience with hygiene standards and cleanliness protocols.
• Ability to operate cleaning equipment safely.
• Physical stamina to perform repetitive tasks and mobility requirements.
• Ability to work as part of a team and adapt to changing priorities.

Responsibilities

• Maintain a clean and tidy environment for lounge guests.
• Keep washrooms clean and stocked with hygienic supplies.
• Remove waste responsibly, following recycling procedures.
• Realign lounge furniture and amenities per layout.
• Handle cleaning fluids safely and in COSHH-compliant manner.
• Maintain stock levels of cleaning fluids and equipment.
• Uphold high hygiene and cleanliness across all areas.
• Support Chef and Team Leader with Food Safety management.
• Fulfill other reasonable requests from leadership.

Skills

Cleaning knowledge

Hygiene standards

Physical stamina

Team player

Shift flexibility

Job description

Job Title: Housekeeper

Company: Swissport

Location: Manchester Airport

Contract Type: Full Time

Hours: 37.5 hours per week, between Monday - Sunday (shift work)

Salary: £13.89 per hour, Introduction of a night shift allowance of 0.85ph with hours worked between 23:59pm - 6am.

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality?

If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you.

We are Aspire Executive Lounges. With more than 35 years of ward winning hospitality experience, we are Europe's largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that's over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of 'the perfect start'.

We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.

Job Summary

The Housekeeper reports to the Team Leader and is a key member of the back of house team, focusing on cleaning and waste activities to ensure guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.

Key responsibilities

• To maintain a clean and tidy environment for the guests of the lounge to enjoy.
• To maintain clean and hygienic washroom facilities, ensuring accessories are stocked and hygienic bins maintained.
• Remove waste responsibly using the on site skips and compactors and following any recycling procedures.
• Realign lounge furniture and amenities according to the prescribed layout.
• House cleaning fluids in the correct manner following COSHH regulations.
• Maintain sufficient stock levels of cleaning fluids and equipment.
• Maintaining high levels of hygiene and cleanliness in all areas.
• Assist the Chef and team leader with applying the Food Safety Management System consistently.
• Any other reasonable requests made by the team leader or manager.
• Adhoc reasonable requests by local leadership team.

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements

Qualifications and Competences

• Knowledge of cleaning and sanitisation products, techniques and methods.
• Knowledge of operating cleaning equipment.
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to work as part of a team or be self-motivated to complete tasks.
• Ability to follow processes and procedures and to apply flexibility when required.
• Flexible to work shifts covering 0330 - 2100, 7 days a week

Benefits

• Free parking whilst at work.
• Industry recognised food safety training and qualifications to FSA L1.
• Industry recognised CPD opportunities with the Aspire Hospitality Academy.
• Comprehensive Employee Recognition scheme.
• Free meals and soft drinks during shifts.
• Uniform provided.
• Swissport pension scheme with ability to self-contribute.
• 24-hour employee assistance programme
• Discounted retail – Varies by Airport Outlet.
• Discounted access to Aspire lounge network for family and friends.
• Potential for placements to other Lounges within the network.