Housekeeper

Daniel Thwaites PLC; York and North Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in York is seeking a detail-oriented Housekeeper to join their team. The successful candidate will ensure immaculate room standards and provide high levels of guest service. Responsibilities include cleaning rooms, addressing guest concerns, and following hotel procedures. The role offers opportunities for career progression and benefits such as a competitive salary and training programs.

Benefits

Competitive salary

Wagestream for early access to wages

28 days annual leave

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Keen eye for detail to maintain high standards of rooms.
• Strong communication skills for interacting with team and guests.
• Ability to work calmly under pressure.

Responsibilities

• Provide the highest level of hospitality.
• Respond professionally to guest comments and issues.
• Clean bedrooms to required standards within a set time frame.
• Ensure hotel procedures are followed.

Skills

Attention to detail

Communication skills

Ability to work under pressure

Job description

We're looking for a detail orientated and passionate Housekeeper to join our Housekeeping team.

As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.

You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.

Your day to day as a Housekeeper;

• Providing the highest level of hospitality
• Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
• Cleaning of bedrooms to required standards within a set time frame
• Ensuring hotel procedures are followed at all times