Housekeeper

Cwm Taf Morgannwg University Health Board; Pontyclun; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Living wage employer

Job summary

Cwm Taf Morgannwg (CTM) University Health Board is seeking a dedicated Housekeeping team member to support facilities operations across the NHS Wales standard. The role focuses on maintaining cleanliness, aiding in general housekeeping tasks, and ensuring a safe, patient-centred environment.

Situated in South Wales, CTM offers a collaborative, diverse workplace with opportunities for training and development within a supportive Health Board.

Qualifications

• Previous experience of cleaning duties.
• Experience of working within a hospital environment.
• Good communication and teamwork abilities.

Responsibilities

• Maintaining a high standard of environmental cleanliness.
• Carrying out housekeeping, cleaning and service associated semi-skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen.
• Maintaining a safe working environment.
• Provide a Patient/Customer service.

Skills

Cleaning experience

Hospital environment experience

Teamwork

Job description

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

The roles will support the Facilities (Hotel Services) team in delivering Housekeeping services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

Main duties of the job

Maintaining a high standard of environmental cleanliness

Carrying out housekeeping, cleaning and service associated semi-skilled duties, e.g. curtain changes, removal and cleaning of fixtures and fittings, linen.

Maintaining a safe working environment.

Provide a Patient/Customer service.

The post holder is required to attend all relevant staff meetings and training sessions as required by the Housekeeping Manager/supervisors to maintain personal competency and comply with Health Board or legislative requirements. In accordance with housekeeping policy and procedures, occupational health and health and safety procedures.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our 'Croeso Candidate' booklet below for more information.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Experience

• Previous experience of cleaning duties. Experience of working with people
• Previous experience of working within a hospital environment

Aptitude and Abilities

• Good communication skills. Able to work as part of a team
• Skilled in the use of a variety of equipment used in cleaning services

Equality and Diversity: We welcome applications from all protected groups under the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership, as well as those from the Armed Forces community.

Sponsorship: Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government's Work in the UK guidance.

Use of AI: We review applications against role-specific criteria. Whilst AI tools can be helpful, applications that rely heavily on AI-generated or generic content may not provide the necessary detail, which may reduce the chances of being shortlisted. To give your application the best chance, please ensure the information you provide is both accurate and authentic, and tailor your examples to the criteria in the Person Specification.

Correspondence: Please check your email regularly, as all recruitment correspondence will be sent to the address on your application. Applications are accepted in Welsh or English with no preference.

Additional information: We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including Disclosure and Barring Service checks and, where required, Professional Registration verification.

We are proud to be a living wage employer.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.