Housekeeper

Thwaites; Malham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Malham is looking for a detail-oriented Housekeeper to join their team. The role involves maintaining the cleanliness and standards of guest rooms to ensure a pleasant experience for guests. Ideal candidates will possess strong communication skills, the ability to work under pressure, and a dedication to providing a high standard of hospitality. The company offers a competitive salary, flexible wage access, and various employee benefits including additional annual leave and health plans.

Benefits

Competitive salary

Access up to 40% of wages weekly

28 days annual leave (rising to 33 days after 5 years)

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Keen eye for detail in maintaining high standards of cleanliness.
• Ability to meet targets and work in a team-oriented environment.
• A passion for hospitality and guest satisfaction.

Responsibilities

• Provide high-level hospitality services to guests.
• Professionally respond to guest feedback and issues.
• Clean and maintain hotel rooms within set time frames.
• Adhere to hotel procedures and policies.

Skills

Attention to detail

Strong communication skills

Ability to work under pressure

Job description

We're looking for a detail orientated and passionate Housekeeper to join our Housekeeping team.

As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets.

You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.

You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.

Your day to day as a Housekeeper;

• Providing the highest level of hospitality
• Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
• Cleaning of bedrooms to required standards within a set time frame
• Ensuring hotel procedures are followed at all times