Housekeeper

Le Strange Arms; Fornham All Saints; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Team incentives

EAP

Team events

Work anniversary rewards

Refer a friend

Wine discounts

Family discounts

Food discounts

Overnight stays

High street discounts

Free meal on duty

Wagestream access

Flexible hours

Accredited training

Job summary

Chestnut in East Anglia is expanding its housekeeping team, inviting enthusiastic individuals to join a vibrant, community-focused hospitality environment. Whether you’re experienced or starting out, you’ll help keep guest rooms, public spaces and facilities immaculate while delivering warm, welcoming service.

We offer a range of incentives, flexible hours, training opportunities and progressions, with perks including staff events, discounts, and free meals on duty.

Qualifications

• Guest rooms and public areas must be impeccably clean.
• Report maintenance issues and maintain a safe environment.
• Collaborate with team to deliver outstanding service.
• Attention to detail and good organisational skills.
• Take pride in delivering a fantastic guest experience.
• Be a team player and contribute to a welcoming atmosphere.
• Opportunity to grow through accredited learning and training.

Responsibilities

• Will ensure guest rooms, public areas, and facilities are impeccably clean and well-maintained.
• Will report any maintenance issues and help maintain a safe, pleasant environment for guests.
• Collaborate with other team members to deliver outstanding service.
• Have a great eye for detail and organisation.
• Take pride in delivering a fantastic guest experience.
• Are team players who contribute to a warm, welcoming atmosphere.
• Want to grow their skills through training and accredited learning.

Job description

At Chestnut, we strive to be a vibrant, community-focused work environment and are looking to expand our brilliant Housekeeping team. Whether you're a seasoned pro or new to the hospitality scene, The The Weeping Willow would love to meet you.

Why Join Us?

We believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.

Incentives & Perks

• Team & Individual Incentives – Enjoy rewards for your hard work, including staff days out and even trips abroad.
• Employee Assistance Programme (EAP) – Free, confidential support for wellbeing, finances, and more.
• Team Parties & Social Events – Regular events to connect, relax, and celebrate together.
• Work Anniversary Rewards – Your commitment is celebrated every year.
• Refer a Friend Scheme – Recommend a friend and earn a cash bonus when they join us.
• Peter Graham Wine Discounts – Enjoy exclusive pricing on carefully selected wines.
• Family & Friends Discounts – Share special perks with those you care about.
• Team Discounts – Up to 50% off your food bill at our venues.
• Overnight Stays from £75 – Take a break at any Chestnut property at a reduced rate.
• High Street Discounts – Save on retail, dining, and travel with exclusive deals.
• Free Meal on Duty – Enjoy a freshly prepared meal every shift.
• Tips + Wagestream Access – Track your earnings in real-time and access pay as you earn.
• Flexible Hours – We help you maintain a healthy work-life balance.
• Learning & Development – Grow your career with access to accredited training courses and continuous development opportunities.

Who We're Looking For

We’re looking for enthusiastic, passionate individuals who:

• Will ensure guest rooms, public areas, and facilities are impeccably clean and well-maintained.
• Will report any maintenance issues and help maintain a safe, pleasant environment for guests.
• Collaborate with other team members to deliver outstanding service.
• Have a great eye for detail and organisation
• Take pride in delivering a fantastic guest experience
• Are team players who contribute to a warm, welcoming atmosphere
• Want to grow their skills through training and accredited learning

Are you ready to be part of a company that’s shaping the future of great hospitality?

Who are Chestnut?

Located within the East Anglia region, we are a growing group of stunning pubs with rooms and Bottle Shops. We are proud yet humble, and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.