Housekeeper

OCS Group Limited; Falmer; On-site; GBP 20,000 - 25,000; Full time

Job summary

A facilities management partner is seeking a Housekeeper in Falmer, England, to maintain cleanliness standards across residential areas. The role includes performing daily and periodic cleaning tasks, replenishing supplies, and ensuring a safe environment. The ideal candidate must have experience with cleaning equipment and possess excellent customer service skills. This position offers opportunities for flexible hours during the summer and requires the right to work in the UK.

Qualifications

• Experience using cleaning equipment and practical knowledge of tools and techniques used in housekeeping.
• Ability to understand written and verbal instructions.
• Reliable, punctual, and self-motivated.

Responsibilities

• Carry out daily and periodic cleaning tasks, including sweeping, vacuuming, polishing, and dusting.
• Replenish janitorial supplies in lavatories.
• Report building defects and incidents to the manager or porter.

Skills

Customer service skills

Use of cleaning equipment

Attention to detail

Time management

Tools

Cleaning equipment

Job description

The Housekeeper is responsible for maintaining a high standard of cleanliness across residential areas in line with contractual and service level agreements. Working under the direction of the Housekeeping Supervisor, the role includes daily, weekly, and periodic cleaning tasks, supporting summer lettings and conferences, and ensuring a safe, welcoming environment for residents and visitors. As part of your role, your key responsibilities will include, but are not limited to:

Responsibilities

• Carry out daily and periodic cleaning tasks including sweeping, vacuuming, polishing, and dusting in designated residential areas.
• Use cleaning equipment and materials safely and correctly and operate tools and follow procedures to ensure effective and safe cleaning.
• Replenish janitorial supplies in lavatories, ensuring toilets are stocked with tissue, soap, and hand towels.
• Report building defects and incidents and notify the manager or porter of any maintenance or safety issues.
• Provide excellent customer service and maintain a professional and helpful attitude toward residents, visitors, and staff.
• Must have Right to Work in the UK.
• A DBS will be completed for the successful candidate.
• Ability to understand written and verbal instructions.
• Experience using cleaning equipment and practical knowledge of tools and techniques used in housekeeping.
• Reliable, punctual, and self-motivated.
• Basic knowledge of COSHH and Health & Safety.
• Flexible to work additional hours, especially during summer business.

Employer Information

This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP (SEF) - which is a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate.

OCS is proud to partner with the University of Sussex in this long-term collaboration. With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering. These strengths underpin our commitment to excellence in the SEF partnership. Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment, guiding how we work and deliver services. Please note: The employing organisation for this role will be Sussex Estates and Facilities LLP.