Housekeeper

NHS Jobs; Doncaster; On-site; GBP 18,000 - 24,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a dedicated catering and housekeeping assistant to support inpatient wards. You will provide meals, maintain cleanliness, and assist with dietary needs and records in a mental health setting.

Role requires adherence to food safety, HACCP, and infection prevention standards, with strong teamwork and communication across nursing staff and service users. On-site role within NHS facilities.

Qualifications

• Experience in catering and general housekeeping within healthcare settings is desirable.
• Ability to work to national standards of cleanliness and infection prevention.
• Good communication with multidisciplinary teams and service users.

Responsibilities

• Provide a high standard of catering and general housekeeping duties within a mental health inpatient environment.
• Receive and store all food in accordance with standards and Trust policy.
• Prepare and pack menu items for service users in line with Food Safety, HACCP and Health & Safety policies.
• Regenerate/prepare and serve meals and sundry items adhering to distribution timescales and policies.
• Wash all items and tableware after each meal service.
• Maintain cleanliness of the unit catering department at all times according to policy.
• Collate and input data for ordering of special diets onto catering sheets.
• Liaise on menu changes and answer queries from service users and nursing staff.
• Maintain records for food storage and regeneration in line with policy.
• Prepare for meal times with display of menus as required.
• Maintain stock levels and assist with ward cleanliness and equipment checks.
• Communicate effectively with nursing staff and other colleagues.

Job description

JOB SUMMARY

Provide a high standard of catering and general housekeeping duties within a mental health inpatient environment. Duties will be carried out in line with national standards of cleanliness, infection prevention & control and food safety.

KEY RESULT AREAS: Catering duties

• a. Receive and store all food in accordance with set standards and Trust policy.
• b. Prepare and pack menu items for service users to the required standard, in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
• c. Regenerate/prepare and serve meals and sundry items of food adhering to food distribution timescales and in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
• d. Wash all items, including all tableware used, following each meal service
• e. Ensure the unit catering department is maintained to high standards of cleanliness at all times in line with the Trusts Food Safety, HACCP and Health & Safety policies & procedures.
• f. Communicate with multidisciplinary teams (nursing staff, catering and dietitians) to ensure service users receive special diets in accordance with nutritional requirements, allergy status and care plans.
• g. Collate and input data required for the ordering of special diets onto the catering department food sheets.
• h. Liaise and communicate any menu changes and answer any queries relating to menu changes with service users and nursing staff.
• i. Maintain accurate records in relation to food storage and regeneration of food in accordance with Trust policy.
• j. Prepare for meal times ensuring menus are displayed in accordance with set standards.

General Housekeeping Duties

• a. Maintain adequate supplies of stock and ad hoc items on the wards by monitoring stock levels, ordering items as required, rotating stock and safely storing items.
• b. Ensure bedrooms are prepared appropriately for admissions to the ward
• c. Support service users to keep their own property safe and support individuals to use the laundry equipment as required.
• d. Report any defective or damaged items, infestations or breakages and arrange for the removal of items as required in accordance with Trust Waste Disposal & Decontamination policies and procedures.
• e. Undertake routine and ad hoc environmental and equipment checks and audits as required
• f. Maintain cleaning of items as per ward schedules
• g. Spot clean throughout the ward as required

General

• a. Maintain good working relationships and effective communication with all colleagues, service users and visitors whilst delivering the core duties of a housekeeping service.
• b. Adhere to Trust Policies and Procedures at all times.
• c. Apply the code of confidentiality with regard to confidential information concerning service users and their care, colleagues & visitors in order not to compromise their safety or well-being.
• d. Ensure that all relevant information obtained during the course of interactions with service users is shared with the nurse in charge of the ward area.
• e. Safeguard the health and wellbeing of children and vulnerable adults, by adhering to Trust safeguarding policies and participating in relevant training.
• f. Adhere to the national NHS smoke free policy, which prohibits smoking anywhere on Trust grounds
• g. Be a socially responsible employee by following measures that reduce or offset the Trusts environmental impact

This job description is an outline of the main duties of the post. The post-holder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in conjunction with the post-holder when necessary, in line with service developments.

Trust Values:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values: We put the person first and in the centre We know that families and carers matter We are respectful, honest, open and transparent We improve and aim to be outstanding We are relevant today and ready for tomorrow

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy. Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Trust policies and commitments to be read in line with the relevant Trust Policy:

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to: ensure they are aware of the Whistleblowing Policy and how they raise concerns; maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct; understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection Policy; comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually; receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed; understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy; recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity; ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training; comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision); demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement; abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached; work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards. adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds; being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact; Identify and report risks, hazards, incidents, accidents and near misses promptly; In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care. This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments. For full details of the role please see the supporting documents attached.

Nottinghamshire Healthcare NHS Foundation Trust