Housekeeper

Greystar Management Services; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global real estate management firm in Coventry is seeking a dedicated individual for a full-time role ensuring the cleanliness and appeal of their community. The position involves maintaining both internal and external areas and engaging positively with residents to address queries. Ideally, the candidate should have experience in a customer-focused environment, knowledge of health and safety standards, and strong communication skills. Join a supportive team focused on providing a positive resident experience.

Qualifications

• Ability to read and write in English for product safety compliance.
• Knowledge of UK health and safety requirements.
• Previous experience in a customer-occupied environment.

Responsibilities

• Ensure cleanliness throughout the community.
• Respond to customer queries in a timely manner.
• Maintain an inventory of cleaning supplies.

Skills

Time Management

Customer Service

Hotel Experience

Environmental Services

Residential Cleaning

Commercial Cleaning

Job description

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing over units / beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

The perfect person for this position will enjoy contributing to a team ensuring the overall cleanliness and proper appearance of the community. This will include external litter all internal communal spaces reception and office areas and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

JOB DESCRIPTION

Key Role Responsibilities

• Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
• Responds positively to customer queries resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
• Cleans the reception offices common spaces and restrooms.
• Checks on a daily basis all amenity areas and cleans where required.
• Carries out a full litter pick daily to all external areas in the community.
• Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
• Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
• Assists in the make-ready process by performing additional duties requested by Community Manager and / or supervisor.
• Informs Community Manager of any observed hazard or potentially dangerous situation to residents team members guests and others.
• Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
• Ad hoc requests to address Resident concerns or queries
• Maintains an appropriate inventory of cleaning supplies and informs the appropriate supervisor when a re-order is necessary.
• Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.

Your Profile

• Ability to read and write in English to a level that enables full understanding and compliance with product safety labels COSHH policy and procedure manuals.
• Knowledge and understanding of UK health and safety requirements.
• Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
• Previous experience of maintaining cleanliness within a customer occupied environment.
• Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
• Flexible approach to work and adaptable to thrive in a changing environment
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents clients team members and other business contacts and respond courteously to questions and requests.

Key Skills

• Time Management
• Customer Service
• Hotel Experience
• Taleo
• Hospitality Experience
• Environmental Services
• Laundry
• Residential Cleaning
• Cleaning Experience
• Sanitation
• Custodial Experience
• Commercial Cleaning

Employment Type : Full-Time

Experience : years

Vacancy : 1