Housekeeper

Travel Chapter; Cheltenham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A holiday home management company is seeking reliable Housekeepers to maintain cleaning standards and ensure guest satisfaction in Bourton-on-the-Water. Responsibilities include delivering a 5-star service, managing supplies, and reporting maintenance issues. Ideal candidates should have prior cleaning experience, strong communication skills, and a proactive approach to work.

Qualifications

• Detail-driven and reliable Housekeepers needed.
• Pride in delivering quality work is essential.
• Must have good communication skills.

Responsibilities

• Deliver a 5‑star cleaning service across properties.
• Carry out changeover, refresh and deep cleans.
• Manage and replenish supplies and linen.
• Report maintenance or safety issues.
• Ensure properties are secure and guest-ready.

Skills

Previous housekeeping or cleaning experience

Excellent attention to detail and time management

Great communication skills

Proactive approach

Ability to work independently and as part of a team

Job description

Location: Bourton-on-the-Water, Gloucestershire

Contract Type: Casual Work Agreement (0-hour contract)

Your Next Chapter

We’re looking for detail‑driven, reliable Housekeepers to join our Managed Services team in beautiful Bourton-on-the-Water. You’ll play a vital role in making sure every guest enjoys that “wow” moment when they walk through the door of their holiday home.

Whether it’s a planned changeover clean, a deep clean between bookings or supporting with stock deliveries, your work helps us deliver the high standards that Travel Chapter is known for.

What You’ll Be Doing

• Delivering a 5‑star cleaning service across our Bourton-on-the-Water portfolio, following our cleaning checklists and protocols
• Carrying out changeover, refresh and deep cleans to keep every property guest‑ready
• Managing and replenishing supplies, welcome packs and linen
• Checking properties for maintenance or safety issues and reporting anything that needs attention
• Keeping properties safe, secure and looking their best between bookings
• Supporting with property checks, audits and meter readings when needed
• Representing Travel Chapter with professionalism and pride in every interaction

What You’ll Bring

• Previous housekeeping or cleaning experience
• Excellent attention to detail and time management
• A proactive approach and pride in delivering quality work
• Great communication skills and a can‑do attitude
• Confidence working both independently and as part of a team

It would be great if you also have:

• Experience within the holiday letting industry
• A full UK driving licence and access to transport

Why Travel Chapter?

We’re the holiday home people – a B Corp certified business that puts people, places and the planet first. Joining us means being part of a company that genuinely cares about creating amazing experiences for our guests, our homeowners and our people.

If you’re motivated by delivering great service and take pride in a job well done, we’d love to hear from you.

Apply today and start your next chapter with us.