Household Officer Census Test - North Norfolk

AMS Skills Creation; Holt; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Full training provided

Flexible working times

Job summary

AMS Skills Creation is recruiting Census Test Field Officers to visit households in North Norfolk (UK) and encourage participation in the Test Census questionnaire. You will travel within your local area and engage residents, explaining importance and guiding them to support services.

Training is provided and flexible hours help fit around commitments. Start date March 2027 for ~5 weeks, with about 25 hours per week and evening/weekend availability.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable and professional manner.
• Confidence engaging with a wide range of people.
• Confidence using a smartphone and mobile applications.
• Strong organisational skills and the ability to work independently.
• Self-motivation and reliability.
• Problem-solving skills and resilience when working in the field.

Responsibilities

• Visit allocated addresses within your local area.
• Speak with residents and explain the importance of taking part.
• Encourage participation and answer questions.
• Direct households to available support.
• Assist with doorstep questionnaire completion when appropriate.
• Record visits and outcomes using a smartphone.

Skills

Excellent communication

Interpersonal skills

Friendly and approachable

Confidence engaging with people

Smartphone/app usage

Organisational skills

Independent working

Self-motivation and reliability

Problem-solving and resilience

Tools

Smartphone usage

Job description

About the job

The Office for National Statistics (ONS) is conducting an important large-scale Census Test in 2027 which will help shape the design and delivery of Census 2031.

AMS Skills Creation are working in partnership with ONS to hire enthusiastic, community-minded Household Officers (Census Test).

You’ll support local households to take part in this important project in your area. No previous census experience is required. If you're confident speaking with people, enjoy working independently, and want to make a difference in your local community, we would love to hear from you.

Why Join Us?

This is a unique opportunity to:

• Play a key role in a nationally important project.
• Help ensure everyone in your community has the opportunity to be counted and represented.
• Gain valuable experience working with the UK's largest producer of official statistics.
• Enjoy flexible working patterns that can fit around your existing commitments.
• Receive comprehensive training and ongoing support.
• Be part of an inclusive and innovative team making a real impact on public services of the future.

About the Roles

As a Census Test Field Officer (Household), you'll work in North Norfolk, visiting selected households and encouraging residents to complete their Test Census questionnaire.

Your responsibilities will include:

• Visiting allocated addresses within your local area.
• Speaking with residents and explaining the importance of taking part.
• Encouraging participation and answering questions.
• Directing households to available support
• Assisting with doorstep questionnaire completion when appropriate.
• Recording visits and outcomes using a smartphone.

This is a field-based role, and travel throughout your allocated area will be required. You will be paid an hourly rate plus expenses in line with ONS’ travel policy.

Contract and Working Pattern

• Start Date & Duration: March 2027, approximately 5 weeks
• Hours: Approximately 25 hours per week, with flexible working times between 8:00am and 8:00pm
• Evening & Weekend Availability: At least 60% of working hours are expected to be during evenings and weekends

These roles offer flexibility, allowing you to schedule most of your hours around existing commitments.

Full Training Provided

You will begin with a comprehensive one-week training programme designed to give you everything you need to succeed.

We'll help you develop the skills and confidence to:

• Plan and organise your workload effectively
• Manage visits confidently and safely
• Communicate with a wide range of people
• Use the technology and systems required for the role

What We're Looking For

• Excellent communication and interpersonal skills
• A friendly, approachable and professional manner
• The confidence to engage with a wide range of people
• Confidence using a smartphone and mobile applications
• Strong organisational skills and the ability to work independently
• Self-motivation and reliabilityProblem-solving skills and resilience when working in the field

Essential Requirements

• Valid UK driving license and access to a vehicle, with proof of (Business Class 1 use) insurance (evidence of both must be provided before employment begins)
• A reliable wireless broadband and/or 4G mobile data signal at your home address
• To meet the eligibility criteria for Baseline Personnel Security Standard (BPSS). BPSS includes identity, right to work, employment history and criminal record (unspent convictions) checks.

Be Part of Something Bigger

The Census helps shape decisions about public services, housing, transport, healthcare and education. By joining the Census Test team, you'll play an important role in ensuring communities are accurately represented and that future census operations are as effective as possible.

Take the first step towards supporting one of the UK's most important national projects.