House Steward: Elevate Guest Experience & Cleanliness

Housekeeping - May Fair Hotel; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel collection in the United Kingdom is seeking a House Steward/Housekeeping Cleaner to join their team. Responsibilities include maintaining cleanliness in public areas and assisting with housekeeping tasks, ensuring a high level of customer satisfaction. The ideal candidate has prior experience in a hotel environment, demonstrates attention to detail, and possesses good customer service skills. This position offers competitive compensation and a range of benefits, including opportunities for promotion and training.

Benefits

Competitive salary

28 days holiday including Bank Holidays

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Discount platform access

Company pension scheme

Regular social events

Annual recognition events

Access to company doctor

Online learning platform

Opportunities for promotion and training programs

Qualifications

• Previous housekeeping or cleaning experience in a 4- or 5-star hotel or similar environment.
• Ability to demonstrate excellent attention to detail and customer service skills.
• Flexible and positive attitude at all times.

Responsibilities

• Ensure public areas of the hotel are cleaned.
• Assist with ad hoc housekeeping duties as required.
• Deliver high levels of customer satisfaction in line with core values.

Skills

Attention to detail

Customer service skills

Basic English communication

Job description

A leading hotel collection in the United Kingdom is seeking a House Steward/Housekeeping Cleaner to join their team. Responsibilities include maintaining cleanliness in public areas and assisting with housekeeping tasks, ensuring a high level of customer satisfaction. The ideal candidate has prior experience in a hotel environment, demonstrates attention to detail, and possesses good customer service skills. This position offers competitive compensation and a range of benefits, including opportunities for promotion and training.