House Porter - Casual

Four Seasons Hotels Limited; Winchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A luxury hotel in Hampshire is seeking a House Porter to serve as a key ambassador for their brand. You will ensure guests enjoy a spotless and welcoming environment through responsibilities such as assisting in the movement of furniture, maintaining cleanliness, and responding to requests. A proactive attitude and strong communication skills are essential, while previous experience in hospitality is desirable. This role offers a variety of shifts and opportunities for career development.

Benefits

Excellent Training & Career development opportunities

Free meals while on duty

Holiday entitlement increases with service

Access to salary advance benefit

Qualifications

• Willingness to go the extra mile.
• Ability to lift and move heavy items safely.
• Professional demeanor essential.
• Desirable but not essential experience in hospitality.

Responsibilities

• Assist with movement and setup of furniture and equipment.
• Support housekeeping with linen delivery and stock management.
• Maintain cleanliness in public and back-of-house areas.
• Respond promptly to guest and staff requests.
• Carry out light maintenance tasks and report issues.

Skills

Positive attitude

Good physical fitness

Strong communication skills

Ability to work independently

Flexibility to work shifts

Job description

At Four Seasons Hotel Hampshire, we provide guests with an unparalleled experience of luxury, comfort, and attention to detail. Set in the beautiful Hampshire countryside, our hotel is renowned for its exceptional service and elegant surroundings. As House Porter you will be a key ambassador of our brand, ensuring each guest enjoys a spotless, welcoming, and relaxing environment. What you will do:

Responsibilities

• Assist with the movement and setup of furniture, equipment, and event materials.
• Support housekeeping teams with linen delivery, collection, and stock management.
• Maintain cleanliness and order in public areas, corridors, and back‑of‑house spaces.
• Respond promptly and professionally to guest and staff requests.
• Carry out light maintenance tasks and report any issues to the relevant department.
• Ensure compliance with health and safety standards at all times.
• Provide support during busy periods, events, and special functions.

Qualifications

• A positive, proactive attitude and willingness to go the extra mile.
• Good physical fitness and ability to lift and move heavy items safely.
• Strong communication skills and a professional demeanor.
• Ability to work independently and as part of a team.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Previous experience in hospitality or a similar role is desirable but not essential.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Benefits

• Excellent Training & Career development opportunities.
• Hotel Service Charge.
• Free meals in our staff restaurant while on duty, including fruits, coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Holiday entitlement increases with years of service up to 33 days off.
• Opportunities to build a successful career with global potential!!
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream – salary advance benefit.