House Porter

Four Seasons Hotels Limited; Winchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading international hotel brand is seeking a Guestroom Attendant in Winchester, UK. You will ensure the cleanliness and presentation of guest rooms, delivering a warm and welcoming environment. Responsibilities include cleaning guest rooms, changing bed linens, and reporting maintenance issues. The ideal candidate will have strong attention to detail and a friendly attitude, with flexibility to work various shifts. Excellent training and career development opportunities are provided.

Benefits

Excellent training and career development opportunities

Hotel Service Charge

Free meals in staff restaurant

Holiday entitlement increases with service

Free uniform dry cleaning

Employee recognition programmes

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Strong attention to detail and high cleanliness standards.
• Flexibility to work mornings, weekends, and holidays.

Responsibilities

• Clean and reset guest rooms to brand standards.
• Change bed linens, make beds, and replenish towels.
• Report maintenance issues and lost property promptly.

Skills

Attention to detail

Friendly and helpful attitude

Teamwork

Job description

As a Guestroom Attendant, you'll play a key role in ensuring our guests feel comfortable and well cared for during their stay. You will be responsible for cleaning and servicing guest rooms to the highest standards, maintaining cleanliness and presentation across the property, and helping to create a welcoming and relaxing environment for all our guests. What you will do:

Responsibilities

• Clean and reset guest rooms to brand standards
• Change bed linens, make beds, and replenish towels and amenities
• Vacuum carpets, dust furniture, and clean bathrooms
• Report maintenance issues and lost property promptly
• Ensure housekeeping carts and storage areas are kept clean and organized
• Deliver guest requests with efficiency and a warm attitude

Qualifications

• Previous housekeeping or cleaning experience preferred, but not essential – full training provided
• Strong attention to detail and high cleanliness standards
• A friendly, polite, and helpful attitude
• Ability to work independently and as part of a team
• Flexibility to work mornings, weekends, and holidays as needed

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Benefits

• Excellent Training & Career development opportunities.
• Hotel Service Charge.
• Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Holiday entitlement increases with years of service up to 33 days off.
• Opportunities to build a successful career with global potential!!
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream - salary advance benefit.
• Employee recognition programmes.