House Manager - Premium Café Leader

Watchhouse---Spitalfields; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Free coffee

40-hour contract

Monthly coffee gift

Free lunch on shift

Team social budget

Annual WatchHouse party

30% off Food

30% off retail coffee

Beautifully designed houses

Supportive managers

Best-in-class training

Access to SCA training

Off-shift induction

Career progression

Job summary

WatchHouse in London seeks a hands-on House Manager to lead a busy cafe, uphold brand standards, and motivate a high-performing team while delivering outstanding guest experiences.

You will own the financials, oversee daily operations, ensure compliance and food hygiene, and mentor staff. This role suits someone who thrives in premium hospitality and aims to advance within WatchHouse.

Join a supportive, value-driven environment with strong training, career progression, and generous staff benefits.

Qualifications

• Experience leading a hospitality team.
• Strong understanding of food hygiene and safety.
• Proven ability to drive revenue and manage budgets.

Responsibilities

• Motivate and empower your team to perform at their best.
• Own the House’s financials, monitor KPIs and seek revenue improvements.
• Oversee daily operations to deliver the Modern Coffee Experience for every guest.
• Ensure smooth opening/closing procedures and maintain stock and cafe functionality.
• Mentor and develop your team, with opportunities for growth.
• Maintain compliance and complete daily due diligence and EH0 inspections.
• Uphold high standards of cleanliness, quality and service.
• Create a vibrant, sociable workplace employees are proud of.
• Address challenges proactively to ensure a seamless customer experience.
• Collaborate with senior management to align with WatchHouse’s vision.

Skills

Team leadership

Financial acumen

Hospitality operations

Food hygiene knowledge

Customer experience focus

Job description

WatchHouse in London seeks a hands-on House Manager to lead a busy cafe, uphold brand standards, and motivate a high-performing team while delivering outstanding guest experiences.

You will own the financials, oversee daily operations, ensure compliance and food hygiene, and mentor staff. This role suits someone who thrives in premium hospitality and aims to advance within WatchHouse.

Join a supportive, value-driven environment with strong training, career progression, and generous staff benefits.