House Leader / Senior Support Worker / Team Leader

Nurse Care 24 Ltd; Aylesbury; On-site; GBP 30,000 - 35,000; Full time

Job summary

A respected supported living organization in Aylesbury is seeking a House Leader to lead a small service supporting adults with mental health needs. This role offers the chance to advance your career in a caring and supportive environment. If you have supervisory experience and are passionate about providing high-quality support, we want to hear from you.

Benefits

Stable working environment

Genuine career progression

Supportive management

Ongoing training opportunities

Qualifications

• Experience in care or supported living settings required.
• Strong communication skills with residents and colleagues are essential.
• Compassion and ability to support individuals with mental health needs needed.

Responsibilities

• Lead by example and supervise support staff.
• Oversee daily operations of the home.
• Ensure policies and safeguarding standards are followed.
• Complete care plans and risk assessments.
• Support onboarding of new residents and staff.

Skills

Experience in care or supported living settings

Previous supervisory or team-leading experience

Strong organisational skills

IT literacy

Excellent communication skills

Compassion and patience

Logical and process-driven approach

Commitment to safeguarding and best practice

Job description

Are you ready to step into a leadership role where you can genuinely make a difference? We are working with a respected, low‑turnover supported living organisation seeking a House Leader to join their team in Aylesbury. This is an excellent opportunity for an existing Senior Support Worker or Team Leader looking to progress within a supportive, values‑driven environment.

You'll be leading a small four‑bed service supporting adults with mental health needs, psychiatric backgrounds, and behaviours that may challenge. The organisation prides itself on a strong, positive working culture and is committed to staff development, consistency and best practice.

About the Role

• Lead by example, supporting and supervising support staff to maintain high standards
• Oversee the smooth and efficient day‑to‑day running of the home
• Use a person‑centred approach to promote independence, personal growth and meaningful decision‑making for residents
• Liaise with external professionals, local authority contacts and social care coordinators
• Ensure all processes, policies and safeguarding standards are followed
• Organise tasks within the home, including daily operations, maintenance arrangements and resident support
• Complete care plans, risk assessments, digital records and incident reporting to required standards
• Provide thorough handovers and ensure consistent communication across the team
• Investigate and respond to significant events with professionalism and attention to detail
• Support the onboarding of new residents and staff
• Work closely with the management team on audits, updates and service improvements
• Participate in training, team meetings and ongoing development initiatives

Skills & Experience Needed

• Experience in care or supported living settings
• Previous supervisory or team‑leading experience
• Strong organisational skills and ability to manage multiple priorities
• IT literacy, including use of digital care systems
• Excellent communication skills with residents, colleagues and external professionals
• Compassion, patience and the ability to support individuals with complex mental health needs
• A logical, consistent and process‑driven work approach
• A commitment to safeguarding, confidentiality and best practice

What's on Offer

• A stable working environment with low staff turnover
• Genuine career progression as the organisation continues to grow
• Supportive management and ongoing training opportunities
• A role where your leadership directly contributes to resident wellbeing and service quality

If you're motivated, organised and passionate about delivering high‑quality support, we'd love to hear from you. Apply now to be considered for this rewarding leadership opportunity.