House Keeper

Voyage Care; Strood; On-site; GBP 12,000 - 15,000; Full time

Job summary

Voyage Care in Strood is seeking a Cleaner/Housekeeper to maintain high hygiene and cleanliness standards across designated areas. You will follow health and safety, infection control policies, and COSHH guidelines while performing routine cleaning and laundry duties.

Teamwork is essential as you support colleagues, communicate with the service manager, and contribute to a homely living environment for people we support. A professional, respectful attitude is expected at all times.

Qualifications

• Proven ability to work with minimal supervision.
• Customer oriented and friendly in interactions.
• Able to prioritise tasks and manage time effectively.
• Reading and writing skills for product labels and instructions.

Responsibilities

• Perform general cleaning duties including hoovering, mopping, emptying bins, laundry, and cleaning kitchen and bathroom areas.
• Maintain a high level of cleanliness throughout the service at all times.
• Use approved cleaning materials safely and in line with COSHH and guidelines.
• Ensure cleaning products are supported with data sheets and stock is maintained.
• Report equipment faults to line manager and maintain tools in good working order.
• Contribute to major cleaning tasks as required by the service.
• Build professional relationships with people we support and staff.
• Assist with laundry for people we support when required.
• Conduct yourself professionally and as a role model to colleagues and people supported.

Skills

Little supervision

Customer friendly

Time management

Reading/writing labels

Education

Good written and spoken English

Job description

Job Title

Cleaner / Housekeeper

Department

Operations

Responsible to

Service Manager

Main Purpose:

Responsible for the cleaning of all designated areas in the service to a high standard of hygiene and cleanliness. Work in line with current health and safety, and infection control legislation and policies and procedures.

Core Duties

• To complete all relevant general cleaning duties in the service, including hoovering, mopping, emptying bins, laundry, cleaning kitchen and bathroom areas.
• To ensure a high level of cleanliness is maintained throughout the service at all times, you will ensure all relevant areas are cleaned to the frequency and standard set out
• To use approved cleaning materials appropriately in accordance with manufacturer’s instructions, COSHH and internal guidelines.
• Ensure all cleaning products are supported with the appropriate Data Sheet.
• To use cleaning materials economically and to ensure appropriate levels of stock are maintained, as agreed with your line manager
• To ensure that tools and equipment are in good working order and defects and faults are reported to your line manager
• To contribute to major cleaning tasks as required by the service
• Establish and maintain professional working relationships with the people we support contributing to the creation of a homely and pleasant living environment.
• Assist in the completion of people we support’s laundry where required
• During the course of your work, you will at all times conduct yourself in a professional manner acting as a role model to colleagues and people contributing to the delivery of quality services.
• To work as a member of the team, contributing to the team ethos and supporting colleagues appropriately.
• You are required to report any enquiries / issues and / or concerns to the line manager providing information to enable them to take appropriate action.
• Maintain awareness that you have access to people’s personal spaces and effects and behave respectfully and honestly at all times.
• Build and maintain good working relationships with the staff team and people we support within the service.
• To liaise in a professional manner at all times with people we support’s family members, friends, advocates and other professionals as required at your location.
• To ensure that all relevant documentation is completed accurately and effectively in a timely manner.
• Use appropriate PPE including goggles, gloves, aprons etc. for relevant tasks.
• Have An awareness of the people we support’s needs and privacy which could impact how you carry out your role.
• Notify line managers of damages, deficits and disturbances within the service.

Additional Duties

The post holder will be expected to:

• Take responsibility for their own health and safety and that of others in the course of their employment
• Demonstrate that the Company’s Ethos values are at the centre of all you do
• Comply with all company policies in place
• Undertake training and development deemed necessary for the pursuance of the post
• Reach a good operating standard of I.T. competence to be able to use Company electronic systems effectively
• Work positively towards anti discriminatory practice

As a term of your employment, you may be required to undertake other duties appropriate to your post, and/or hours of work, as may reasonably be required of you, at your initial place of work or at any other of the company’s locations.

This is a description of the job as it is at present. The company may from time-to-time review and update employees’ job descriptions to ensure that they continue to relate to the job or to proposed changes to the job. The company aims to reach agreement on reasonable changes, but if this is not possible, the company reserves the right to insist on changes to your job description after consultation with you.

Person Specification

The person specification should identify the essential and, in some cases, the desirable, qualifications, knowledge, skills, experience and other attributes that will be required by the post-holder to perform the duties of the role.

Qualifications

• Good Written and spoken English – Essential

Knowledge & Experience

• Proven experience in housekeeping or cleaning – Desirable

Skills/Abilities

• Ability to work with little supervision and maintain a high level of performance – Essential
• Customer orientated and friendly – Essential
• Prioritizing and time management skills – Essential
• Reading and writing skills for product labels – Essential