House Keeper

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST; Northallerton; On-site; GBP 18,000 - 22,000; Part time

Job summary

A healthcare organization in Northallerton is seeking a Housekeeper to provide high-quality food service to patients. The role involves working closely with nursing staff, monitoring dietary requirements, and ensuring a clean environment for patient recuperation. Strong customer service skills are essential, along with teamwork and adaptability. Competitive hours and supportive training offered.

Benefits

Leadership and improvement training

Supportive work environment

Qualifications

• Experience in a customer service role, preferably in a healthcare environment.
• Ability to work efficiently as part of a team.
• Understanding of dietary requirements and food safety standards.

Responsibilities

• Make a personal introduction to new patients.
• Assist Nursing Staff with food service to patients.
• Monitor patient eating and report if assistance is needed.
• Prepare and assist with service of beverages, food, and snacks.

Skills

Customer service

Teamwork

Food service

Adaptability

Job description

1 x 21 hours
Hotel Services is committed to providing a high quality, helpful, courteous and personal service to the patients of the Trust and in support of Nursing Staff.

Your role as a House keeper is in pursuit of Hotel Services aims to provide a safe, nutritious and well balanced meal service to patients in a clean and supportive environment in which patients can recuperate, working with other members of ward based staff in a team spirit.

Patients and staff should receive a high level of customer services, timely, friendly and efficiently delivered by Hotel Services staff with a high standard of personal presentation., Your duties will be carried out accordingly to specified tasks with frequency levels:

Responsibilities

1. Make a personal introduction to new patients following their clinical admittance.
2. Ensure the ward provides an up to date list of the patients' dietary requirements for you to work from.
3. Assist Nursing Staff with food service to patients.
4. Monitor patient eating, report to nursing team if a patient requires help or assistance with eating.

Food Service Duties

1. Prepare and assist with service of beverages food and snacks. Clear beverages at designated times throughout the day including supplement drinks.
2. Ensure provision of beverages for distressed relatives.
3. Ensure food provisions and catering resources are managed economically.
4. Resolve food and crockery shortages.
5. Resolve shortages of milk.
6. Clean patient's bedside tables prior to each meal service then place the place mat and cutlery in readiness for meal service.
7. Be responsible for checking stock and removing out of date food from ward kitchen refrigerators.
8. Be responsible for recording of ward kitchen refrigerator temperatures.
9. Complete the ward catering sheet including food waste and temperatures.

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.