Hourly Paid Student Support Mentor (Digital Department)

Middlesbrough College Group; Tees Valley; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Holiday entitlement

Free gym membership

Counselling services

Career progression

CPD opportunities

Cycle to Work

Job summary

Middlesbrough College is seeking an hourly paid Student Support Mentor in the Digital Department. The role focuses on helping learners overcome barriers to learning through one-to-one coaching, small group support, and targeted interventions to promote independence and success.

You will work closely with teaching staff, support learners with learning difficulties or short-term challenges, and contribute to positive student outcomes across the college journey.

Qualifications

• Level 2 qualification (or equivalent) in supporting students with learning difficulties/care, or commitment to achieving this within timescale.
• Grade 4/C or above in Maths and English or equivalent.
• Willingness to undertake mandatory training relevant to the role.
• Desirable: Risk Assessment qualification.
• Desirable: First Aid qualification.

Responsibilities

• Provide additional learning support for the Digital curriculum area.
• Support lecturers with lesson planning and preparation.
• Assist high needs learners and encourage independent learning and study skills.
• Attend ALS Good Practice Forums and report curriculum developments.

Skills

Student support coaching

Communication

Team collaboration

Independent work

Education

Level 2 qualification in supporting students

Maths/English Grade 4/C or above

Tools

Risk assessment

Job description

Job Title

Hourly Paid Student Support Mentor (Digital Department)

Department

Digital

Contract

MC Teaching Support, Hourly Paid, Permanent

Salary

£14.24 per hour(inclusive of holiday pay)

Pension

Local Government Pension Scheme (LGPS)

Location

Middlesbrough College Main Campus, TS2 1AD

The Role

Make a real difference to students' lives as a Student Support Mentor at Middlesbrough College. In this rewarding role, you will work closely with learners and teaching staff to help students overcome barriers to learning, build confidence and achieve their full potential. Through one-to-one coaching, targeted interventions, drop-in sessions and small group study support, you will play a vital role in supporting learners with a range of academic and wellbeing needs, including learning difficulties, disabilities and short-term challenges affecting their studies. We are looking for a compassionate, proactive and motivated individual who is passionate about supporting learners, promoting independence and helping every student succeed throughout their College journey.

Key Responsibilities

• Provide additional learning support for the Digital curriculum area.
• Work closely with Lecturers and have an input into planning and preparing for lessons.
• Support high needs learners and encourage learners to develop independent learning and study skills.
• Attend regular Additional Learning Support Good Practice Forums, Vocational Learning Coach, and ‘At Risk’ meetings, regularly reporting Curriculum developments to the ALS area.

Please find the full job description here –Student Support Mentor - Job Description

Qualifications

• An appropriate Level 2 qualification (or equivalent) in supporting students with learning difficulties/care, or a commitment to achieving this within an agreed timescale.
• Vocational qualification at Level 2 or commitment to complete within an agreed timescale.
• Grade 4/C or above in Maths and English or equivalent.
• A willingness to undertake any mandatory training relevant to the role.
• Risk Assessment qualification – Desirable.
• First Aid qualification – Desirable.

Experience

• Knowledge of/experience in working with students with learning difficulties and disabilities.
• Understanding or experience of planning and delivering targeted intervention sessions.
• Experience in supporting young people and adults with additional needs through a variety of mechanisms and strategies.

Knowledge & Skills

• Understanding of health and safety matters.
• Knowledge of risk assessment processes.
• Ability to work as part of a team and independently.
• Proven ability to communicate effectively and proactively with staff and students at all levels.

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
• Family-friendly policies: flexible hours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• College benefit scheme – College Extras:
• Up to 15% cashback at top retailers & restaurants
• Discounted gift cards for big brands
• Home & tech upgrades via salary sacrifice
• Cycle to Work scheme
• Discounted onsite car parking.

To learn more about working at Middlesbrough College, please visit our Work For Us page.

For further details, please contact Nicola Loughran,Associate Director Curriculum [e-mail]

Are you ready to make your mark?

If you’re looking to join a team that cares about their staff wellbeing, values their personal development and works with them to have a positive impact on student experience, come to Middlesbrough College!

About Middlesbrough College

Middlesbrough College is a leading provider of education and training in the Northeast, offering A-levels, vocational courses, apprenticeships, and degree-level qualifications. With state-of-the-art facilities and a commitment to staff development, we’re proud tocreate opportunities for learners and colleagues alike, fostering an environment where everyone can grow, thrive, and make a real difference.

Our Vision, Mission and Values

Across our campus and community, Middlesbrough College is driven by a clear vision, mission, and values that not only shape what we do for students—but also make us a great place to work, grow, and thrive.

Safeguarding Our Students

Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at Middlesbrough College involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation-related concerns (as required by KCSIE).

Right to work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.

Equality & Diversity

Middlesbrough College is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone is valued. As a Disability Confident employer, we actively support applicants with disabilities.