Hotel Services Assistant

NHS; Merthyr Tydfil; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a Hotel Services Assistant to join their Facilities team at Keir Hardie University Health Park. The successful candidate will assist in delivering cleaning and catering services while maintaining high standards of hygiene and communication. Previous experience in similar roles is an asset, and Welsh language skills are desirable. This position offers monthly pay and the opportunity to work in a supportive team environment, contributing to excellent patient care.

Benefits

Leading pension

Generous leave

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Previous experience of cleaning and catering duties.
• Experience of working within a hospital environment.

Responsibilities

• General cleaning of all areas at the Health Park.
• Perform catering duties as needed.
• Adapt to service pressures and modernization.

Skills

Welsh language speaking/listening skills

Education

Literacy, numerical and comprehension skills

NVQ level 1

Job description

Hotel Services Assistant

The closing date is 04 December 2025

Exciting job opportunities have arisen for several candidates to join part of our busy Hotel Services Team at Keir Hardie University Health Park.

Opportunities to work in Housekeeping positions 3 x 15hrs.

The positions will support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.

To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The successful candidates will be required to work within a patient environment and previous experience would be an asset.

The main duties of the post include general cleaning of all areas of the Health Park in accordance with departmental schedules and specifications and in line with the National Standards of Cleanliness, also in the event of service pressure and according to the job description requirements of this role successful candidates may be required to perform catering duties.

Flexible approach to work is essential and the successful candidates will be expected to adapt to service pressures and modernization. Also the successful candidates would need to be flexible with regard to movement throughout all Health Board sites.

The successful candidates must observe and maintain the highest standards of personal hygiene, confidentiality, courtesy and consideration to all patients and fellow employees.

This post is monthly paid.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13 500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450 000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• Previous experience of cleaning and catering duties
• Some experience of working within a hospital environment

Skills

• Welsh language speaking/listening skills at Level 3 or above

Qualification

• Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
• NVQ level 1

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board