Hotel Receptionist

Juice Hospitality Ltd; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel in Guernsey is seeking a full-time Receptionist to manage guest check-ins, provide concierge services, and oversee the reception team. This permanent role offers competitive salary opportunities and accommodation nearby, set against stunning coastal views.

Benefits

Accommodation available within walking distance

Generous salary

Great work-life opportunity

Qualifications

• Experience in a reception or customer service role preferred.
• Ability to manage a team and handle complaints effectively.

Responsibilities

• Supervise the reception team and assist with customer check-ins and check-outs.
• Handle complaints and ensure smooth operation of the reception area.
• Provide concierge services and ensure all guest queries are resolved.

Skills

Customer Service

Team Management

Complaint Handling

Job description

Receptionist

What a fabulous opportunity, if 360 panoramic coastal views in a smaller but luxurious coastal hotel on the sunny island of Guernsey sounds like your cup of tea then read on. This role is a permanent full time position where due to natural development of the present person in the role we are recruiting for their replacement. Our new receptionist will be the first port of call literally speaking for most of our arrivals. The venue is located within a few minutes of the busy area of St Peter Port. You will be meeting our new arrivals, pointing them in the right direction, checking in/out and offering concierge advice. As Head Receptionist you'll take on supervisory responsibility for your department, this means looking after the junior members of the reception team, handling complaints and queries that may crop up and ensuring that tills/cash and reservations are audited.

This role is offered with available accommodation within walking distance of the hotel, a generous salary and great work life opportunity.