Hotel Receptionist

Gidleigh Park; Teignbridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in Devon is seeking a Hotel Receptionist to host guests and ensure a memorable experience. Responsibilities include check-in/check-out, booking tables, and providing local advice. The ideal candidate should have experience in a similar role. The role offers competitive pay, service charge benefits, and various employee perks including meals on duty and development opportunities.

Benefits

Competitive pay, service charge and tips

Retail and hospitality perks via Perkbox

25% off food & beverage across hotels

Meals free when on duty

Encouragement for learning and development

Clear progression opportunities

Qualifications

• Experience in a similar role required.
• Flexibility is essential for working rotas.

Responsibilities

• Host guests from check-in to check-out.
• Build relationships with colleagues and guests.
• Ensure guests have a memorable experience.
• Assist across departments as needed.

Skills

Experience in a similar role

Customer service skills

Flexibility

Job description

Hotel Receptionist

Gidleigh Park
Chagford
£12.35 per hour plus service charge
Full time
NEW

Location: Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality led 1 Michelin starred restaurant and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, and can offer learning and development opportunities few others can.

Gidleigh Park is open Tuesday to Saturday each week – which means for most employees they are guaranteed Sunday and Monday off each week! :) The hotel may also be able to offer on‑site staff accommodation, free on‑site parking and flexible rotas.

SERVICE CHARGE: We pay our team service charge each month! This service charge all goes into one pot and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £395 a month (close to £4,750 per year) over and above base pay for a full time employee.

Welcome to our team as a Receptionist. We encourage thoughtfulness towards each other and our guests.

We are looking for someone with experience in a similar role.

Role responsibilities:

• Host guests from check‑in to check‑out, including booking tables, advising on local hotspots, and chatting.
• Build close relationships with colleagues across all teams.
• Ensure guests have a memorable experience.
• Help out across departments as a team.

Flexibility is essential, and we do our best to be fair with our rotas.

Perks:

• Competitive pay, service charge and tips on top.
• Retail and hospitality perks via Perkbox.
• 25% off food & beverage across our hotels and staff rate of £25 B&B per person.
• External confidential helpline as part of Employee Assistance Programme.
• Meals free when on duty.
• Encouragement to pursue curiosity, learning and development pathways.
• Clear progression and internal promotion opportunities.
• Milestone awards including Champagne, afternoon tea, dinner, longer stays, extra days off, unique gifts.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and memorable experiences. Each hotel is unique, individual and quirky. Quality is fundamental, and we believe everyone should feel included, special and welcome.

We welcome people who love to learn and share wisdom. Apply now.