Hotel Receptionist

Reed; Reigate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Reigate is seeking a full-time Receptionist. The ideal candidate will have a warm, professional demeanor and strong communication skills. Responsibilities include welcoming guests, managing bookings, and maintaining the reception area. Previous customer service or hospitality experience is preferred. This role offers 40 hours per week with shifts between 7am–11pm.

Qualifications

• Previous hospitality experience preferred.
• Professional demeanor and ability to create a welcoming atmosphere.

Responsibilities

• Welcome guests and handle check-ins/outs smoothly.
• Manage bookings, calls, and guest inquiries.
• Coordinate with housekeeping to ensure room readiness.
• Keep the reception area clean and organized.
• Support other departments during quieter periods.

Skills

Strong communication skills

Ability to remain calm under pressure

Organisational skills

Customer service experience

Job description

Receptionist – Full Time (40 hrs/week)

Previous hospitality experience preferred

Shifts: Between 7am–11pm, including weekends

Location: Reigate area - need to drive

We’re looking for a warm, professional Receptionist to join our front‑of‑house team. You’ll be the first and last impression for our guests, so a passion for great service is essential.

What you’ll be doing:

• Welcoming guests with a smile and handling check‑ins/outs smoothly
• Managing bookings, calls, and guest enquiries
• Coordinating with housekeeping to ensure room readiness
• Keeping the reception area clean, calm, and guest‑ready
• Supporting other departments during quieter periods

What we’re looking for:

• A natural people person with strong communication skills
• Calm under pressure and confident handling busy shifts
• Organised, reliable, and detail‑focused
• Previous hospitality or customer service experience is a plus

If you love creating great guest experiences and thrive in a fast‑paced environment, we’d love to hear from you!