Hotel Receptionist

Strangford Arms Hotel; Newtownards; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known hotel in Newtownards is seeking a front of house professional. Responsibilities include providing exceptional customer service, handling cash reconciliations, and assisting in the smooth operation of the front of house department. The ideal candidate will have excellent communication skills and previous experience in a similar role.

Qualifications

• Excellent communication and computer skills required.
• Previous experience in a similar role is essential.

Responsibilities

• Provide high standards of customer service efficiently.
• Handle and reconcile cash according to hotel procedures.
• Liaise with other departments effectively.
• Ensure effective operation of the switchboard.
• Assist the head receptionist in front of house operations.

Skills

Excellent communication skills

Computer skills

Previous experience in a similar role

Job description

• To provide the highest standards of customer service in a quick & efficient manner
• Effective and accurate cash handling and reconciliation as laid out in hotel till procedures, policies
• To liase with other departments in an efficient manner
• To ensure effective operation of the switchboard
• To assist the head receptionist in the smooth running of the front of house department

Skills and Qualifications

• To have excellent communication and computer skills
• Previous experience in a similar role

Vacancy ID 1744143 Job ref. Strang2025609 Job Sector Secretarial and Administration Area Co Down Location Newtownards Salary To be confirmed No. vacancies 1 Contract Type Permanent Weekly hours 36 Published date 07/11/2025 Closing date 25/11/2025 Worktime Rota Basis, shift work including evening and weekends, to be confirmed