Hotel Receptionist

First Recruitment Services; Haywards Heath; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency seeks a Receptionist/Front of House member to join a reputable venue in Haywards Heath. This full-time role offers a salary of £25,400 per year, with a focus on exceptional customer service and hospitality experience. Ideal candidates will demonstrate strong organizational skills and attention to detail, and be willing to learn. Own transport is essential due to the location.

Benefits

Uniform provided

Free parking on site

Employee discounts

Qualifications

• Previous experience in hospitality is desirable.
• Commitment to customer service and ability to anticipate clients' needs.
• Strong organizational skills for information processing.

Responsibilities

• Deliver friendly and hospitable service at reception.
• Ensure client needs are met to exceed expectations.
• Maintain high standards of service delivery during shift.

Skills

Customer service

Organizational skills

Attention to detail

Good command of English

Job description

• Position: Receptionist /Front of House
• Salary: £25,400 per year (£12.21 per hour) basic salary plus share of gratuities – can vary £250/£275 per month – additional £3,000 -£3,300 per year (not guaranteed). Plus excellent company benefits and employee discounts.
• Location: Haywards Heath, West Sussex
• Hours: Shift work patterns – earliest start 07:00, latest finish 23:00. 8 hour shifts 5 days over 7. Uniform provided
• Haywards Heath area – due to workplace location it is essential to have your own transport. Free parking provided on site.

We are delighted to be assisting our superb client (on a sole agency basis) as they seek to recruit a Receptionist / Front of House team member to join their friendly and experienced team.

Previous experience within the hospitality sector would be highly desirable. Any experience within the travel / leisure industry or face to face customer services / support, including retail will also be considered favourably.

My client is seeking an enthusiastic person to join their motivated team ensuring friendly and hospitable service is delivered effectively and efficiently, with the highest levels of customer service within reception.

Although ideally you will have experience within the hospitality / leisure industry, we understand that this may be your first job within this sector and if you can demonstrate the skill sets below and a commitment to attendance and willingness to learn, my client will commit to your training and development to get you up to speed to be a competent member of their team.

Key skills and experience required:

• A commitment to customer service and an ability to anticipate the clients needs in order to increase business and exceed expectations.
• Strong organisational and procedural skills are required to ensure information is processed correctly
• An aptitude for motivating others around you with a positive ‘can do’ attitude
• An ability to demonstrate high levels of attention to detail and accuracy
• Good command of English, written and spoken

Shift patterns for the role: – 8 hours per day

07:00 – 15:00

07:30 – 15:30

09:00 – 17:00

10:00 – 18:00

15:00 – 23:00

40 hours per week – 5 days over 7 Monday – Sunday.

This is a superb opportunity to join a highly established guest and leisure venue with an excellent reputation.

Due to workplace location you will need to a driver and have your own transport

This is an excellent opportunity to join a very successful and reputable business on a full time permanent basis

Please apply for immediate consideration and for more information. Short-listing will take place soon!!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.