Hotel Receptionist

Linden House Hotel; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A welcoming 3-star hotel is seeking a friendly, well-presented Receptionist. You will be the first point of contact for guests, manage bookings, handle inquiries, and ensure a pleasant stay. Ideal candidates should possess excellent communication and customer service skills, a positive attitude, and basic computer knowledge. Experience in the hotel or hospitality industry is preferred. This is a full-time position with an immediate start in the City of Westminster, UK.

Qualifications

• Excellent communication and customer service skills.
• Professional, positive attitude.
• Basic computer and booking system knowledge.
• Prior hotel or hospitality experience preferred.

Responsibilities

• Greet and assist guests warmly on arrival.
• Manage bookings and guest records.
• Handle phone calls, emails, and payments.
• Coordinate with housekeeping and maintenance.
• Provide local information and support guest needs.

Skills

Excellent communication skills

Customer service skills

Positive attitude

Basic computer knowledge

Job description

We’re looking for a friendly, well-presented Receptionist to join our team at our welcoming 3-star hotel. You’ll be the first point of contact for guests, handling check-ins and check-outs, managing reservations, answering inquiries, and ensuring every guest enjoys a smooth and pleasant stay.

Key Responsibilities

• Greet and assist guests warmly on arrival.
• Manage bookings and guest records.
• Handle phone calls, emails, and payments.
• Coordinate with housekeeping and maintenance.
• Provide local information and support guest needs.

Requirements

• Excellent communication and customer service skills.
• Professional, positive attitude.
• Basic computer and booking system knowledge.
• Prior hotel or hospitality experience preferred.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!

About Linden House Hotel

We like to promote a sense of openness and friendliness in our day-to-day work. If you need something, all you need to do is talk to management and we will try our best to work together.