Hotel Receptionist

Linden House Hotel; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A welcoming 3-star hotel in London is seeking a friendly Receptionist. You will manage guest check-ins, bookings, and inquiries while ensuring a pleasant stay for all guests. The ideal candidate should possess excellent communication skills and prior hospitality experience. Immediate start available.

Qualifications

• Prior hotel or hospitality experience preferred.
• English language at an advanced level.

Responsibilities

• Greet and assist guests warmly on arrival.
• Manage bookings and guest records.
• Handle phone calls, emails, and payments.
• Coordinate with housekeeping and maintenance.
• Provide local information and support guest needs.

Skills

Excellent communication and customer service skills

Professional attitude

Basic computer knowledge

Familiarity with booking systems

Job description

We’re looking for a friendly, well-presented Receptionist to join our team at our welcoming 3-star hotel. You’ll be the first point of contact for guests, handling check-ins and check-outs, managing reservations, answering inquiries, and ensuring every guest enjoys a smooth and pleasant stay.

Key Responsibilities

• Greet and assist guests warmly on arrival.
• Manage bookings and guest records.
• Handle phone calls, emails, and payments.
• Coordinate with housekeeping and maintenance.
• Provide local information and support guest needs.

Requirements

• Excellent communication and customer service skills.
• Professional, positive attitude.
• Basic computer and booking system knowledge.
• Prior hotel or hospitality experience preferred.

Experience & Details

Experience: Required

Languages: English – Advanced

Employment: Full-time

Starting time: Immediate start!

About Linden House Hotel

We like to promote a sense of openness and friendliness in our day-to-day work, if you need something all you need to do is talk to management and we will try our best to work together.