Hotel Operations Manager

Additional Resources; United Kingdom; On-site; GBP 60,000 - 70,000; Full time

Job summary

A prestigious hotel in the UK is seeking an experienced Hotel Operations Manager to oversee operations and lead a large team. The role requires at least 5 years in senior hospitality leadership, focusing on financial management and guest experience, with a competitive salary of £60,000 - £70,000 and additional benefits including live-in accommodation and career development opportunities.

Benefits

Competitive salary

Live-in accommodation available

Opportunities for career development

Staff discounts across properties

Beautiful working environment

Qualifications

• At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
• Proven track record of managing budgets and delivering profitability.
• Experience in spa and wedding operations would be beneficial.

Responsibilities

• Lead daily operations across all departments.
• Manage the financial performance, including budgeting and cost control.
• Drive growth in dining, weddings, and spa services.

Skills

Financial acumen

Leadership

Hospitality experience

Operational management

Job description

Overview

An exciting opportunity has arisen for a Hotel Operations Manager to join an award winning 4-star hotel, known for its breathtaking location and high standards in hospitality, combining exceptional service with top‑tier spa and dining experiences.

As a Hotel Operations Manager, you will oversee all aspects of the hotel's operations, from guest experience to financial management and be responsible for driving the hotel's success, maintaining high standards, and leading a large team to deliver excellence.

This role offers a salary range of £60,000 - £70,000 and benefits. They are looking for someone who stays for over a year at a time.

Responsibilities

• Lead daily operations across all departments, ensuring seamless coordination between hotel, spa, and F&B functions.
• Manage the financial performance of the property, including budgeting, P&L oversight, and cost control.
• Drive commercial initiatives and growth in key areas such as weddings, dining, and spa services.
• Mentor and develop a high‑performing team, ensuring accountability and growth.
• Monitor guest feedback, implementing continuous improvement strategies.
• Represent the hotel within the local community and industry, maintaining strong external relationships.

What we are looking for

• Previously worked as a Hotel General Manager, Hotel Operations Manager, Hospitality General Manager, General Manager, Operations Manager, Restaurant Manager, Hospitality Manager or in a similar role.
• At least 5 years' experience in senior leadership roles within luxury hotels, resorts, or high-volume establishments.
• Experience working in banqueting, 4 star hotels and Spa.
• Strong financial acumen, with a proven track record of managing budgets and delivering profitability.
• A passion for hospitality, wellness, and creating unforgettable experiences.
• Experience or an understanding of spa and wedding operations would be beneficial.

Shift

9am - 5pm

Whats on Offer

• Competitive salary
• Live-in accommodation available for an initial term
• Opportunities for career development within the wider business
• Staff discounts across a range of properties
• Beautiful working environment in a stunning location
• Full support from central teams in HR, Finance, Marketing, Revenue, and Central Reservations.

This is a fantastic opportunity to take the next step in your career and lead a prestigious property in one of the UKs most picturesque regions. Apply today!

Important Information

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