Hotel Operations Lead – New Opening (London)

Imperial London Hotels; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel group in London is seeking an Operations Manager to lead day-to-day operations at their new flagship hotel opening in Summer 2026. The ideal candidate will have over 5 years of experience in senior hospitality management, focusing on delivering exceptional guest experiences while ensuring operational excellence. This role offers competitive benefits, including training programs and discounts at various outlets.

Benefits

28 days holiday increasing with service

Access to ILH Training Academy

Team member discounts at hotels

Employee Assistance Programme

Qualifications

• Proven experience in leading teams in a premium hotel environment.
• Full understanding of financial management in hospitality.

Responsibilities

• Lead all hotel departments for exceptional guest experiences.
• Support in identifying innovative revenue streams.
• Ensure compliance with Health & Safety regulations.
• Champion hotel brand standards and quality.

Skills

People-centric leadership

Strategic thinking

Exceptional communication

Knowledge of UK hospitality standards

Problem-solving

Education

5+ years in senior hospitality management

Job description

A prestigious hotel group in London is seeking an Operations Manager to lead day-to-day operations at their new flagship hotel opening in Summer 2026. The ideal candidate will have over 5 years of experience in senior hospitality management, focusing on delivering exceptional guest experiences while ensuring operational excellence. This role offers competitive benefits, including training programs and discounts at various outlets.