Hotel Operations Co-ordinator

MSV; Melbourne CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel development company in the UK is seeking a Hotel Operations Co-ordinator to support the General Manager during the hotel's transformation. This role involves providing high-level administrative support, coordinating project timelines, and assisting with recruitment. The ideal candidate will have prior administrative experience, strong organizational skills, and a genuine passion for hospitality. This is a fantastic opportunity to be part of a significant heritage transformation project.

Qualifications

• Previous experience within an administration role is essential.
• Experience within the hotel or leisure industry is preferred.
• Genuine enthusiasm for hospitality.

Responsibilities

• Provide high-level administrative support to the General Manager.
• Assist in coordinating project timelines and meetings.
• Prepare and maintain documentation and reports.
• Support procurement activities and liaise with contractors.
• Assist with pre-opening events and site visits.

Skills

Administrative experience

Organizational skills

Attention to detail

Ability to work under pressure

Strong IT skills

Teamwork

Professionalism

Tools

Microsoft Office

Hotel CRM systems

Job description

Donington Hall, recently acquired by MotorSport Vision (MSV), is undergoing an exciting transformation into a boutique 49-bedroom luxury hotel and Motorhouse located next to one of the UK’s most historic race circuits, Donington Park.

As part of the transformation, we are seeking a highly organised and proactive Hotel Operations Co‑ordinator to support the General Manager during the remaining development and operational launch phase.

The Hotel Operations Co‑ordinator at Donington Hall will play a key role in ensuring the smooth day‑to‑day running of the hotel’s development, working closely with the General Manager to provide essential operational support. The role will encompass administrative and organisational responsibilities, ensuring all aspects of general administration are completed efficiently and to an exceptional standard.

Duties of the Hotel Operations Co‑ordinator

• Provide a high-level of administrative and organisational support to the General Manager throughout the hotel’s development and pre‑opening phase
• Assist in the coordination of project timelines, meetings, and ensure progress across multiple areas of the development
• Assist with staff onboarding and assist the Recruitment team with large scale recruitment activities
• Prepare and maintain detailed documentation, reports, and presentations relating to project development, procurement, construction and launch planning
• Support procurement activities, liaising with suppliers, contractors, and partners to facilitate smooth operational readiness including the creation of PO numbers
• Act as a professional point of contact for contractors, consultants, potential partners, and future guests during the development period
• Assist with the coordination and planning of pre‑opening events and site visits

What we’re looking for

• Previous experience within an administration role is essential, experience within the hotel or leisure industry is preferred
• Excellent organisational skills and a calm, can‑do attitude
• Immaculate attention to detail and ability to meet tight deadlines
• Ability to work well under pressure, especially as we get closer to the hotel launch
• Strong IT skills, including Microsoft Office; experience using hotel CRM systems would be desirable
• A genuine enthusiasm for hospitality, service, and teamwork
• Professionalism, discretion, and a friendly, positive manner

This position offers the opportunity to work closely with the General Manager during a significant phase in Donington Hall’s redevelopment. As the estate undergoes its transformation into a boutique luxury hotel, the role will provide valuable insight into the planning, coordination, and delivery of a major heritage transformation project. It offers the chance to play a key part in the development and successful launch of a property of historical and cultural significance.

If you are interested in the position of Hotel Operations Co‑ordinator at Donington Hall, please click the link below to begin the application process. You will be required to attach an up‑to‑date CV and a short cover letter explaining why you would be a great fit for the team.

Please note, only current and complete documents will be considered. We reserve the right to close this advert early should a sufficient number of suitable applications be received.