Hotel Manager

IWC Independent Worldwide Consolidators SpA; Newport; On-site; GBP 46,000 - 50,000; Full time

Job summary

A leading hospitality management firm in Newport is seeking a Senior Hotel Manager to take full ownership of the building and lead a high-performing operations team. The role offers a salary between £46,000 and £50,000, a 10% bonus, and exceptional work-life balance with no late shifts or weekends. Candidates should have a strong background in hotel or building operations and a passion for service excellence. Apply now to progress your career in a supportive culture.

Benefits

10% annual bonus

Brilliant benefits

Genuine career progression

Qualifications

• Experience in Hotels, Retail, PBSA, BTR, or Building Operations.
• Confident, people-focused leadership abilities.
• Solid understanding of compliance and health & safety.

Responsibilities

• Lead and inspire a high-performing operations team.
• Oversee daily building operations and service delivery.
• Manage budgets and maintain health & safety standards.
• Engage with residents and plan community events.

Skills

Strong operational management

People-first leadership

High standards of service

Compliance knowledge

Job description

Job Description

Senior Hotel Manager / General Manager / Building Manager / Retail Manager

£46,000-£50,000 + 10% Bonus (after first year) + Benefits | Monday-Friday | Exceptional Work-Life Balance

Are you an experienced Hotel Manager, Building Manager, Operations Manager or PBSA/BTR professional looking for a role with better balance - without stepping away from leading teams, driving standards and delivering an exceptional resident experience? This is a standout opportunity to step into a premium, service-focused environment with no late nights, no shift work and no weekends - all while progressing your career in a fast-growing sector.

What's On Offer

• £46k-£50k basic salary (DOE)
• 10% annual bonus
• Monday-Friday, 9am-5pm
• Brilliant benefits + supportive culture
• Genuine career progression in a high-growth organisation
• A modern, premium building environment where quality truly matters

The Role

As the senior leader onsite, you'll take full ownership of the building, the team and the resident experience.

You'll

• Lead, develop and inspire a high-performing operations team
• Oversee all day-to-day building operations and service delivery
• Manage budgets, reporting and cost control
• Maintain exceptional standards across Health & Safety, compliance and audits
• Coordinate maintenance and facilities activity
• Build strong relationships with residents, partners and local stakeholders
• Plan and deliver community events and resident engagement activities

What We're Looking For

• Background in Hotels, Retails, PBSA, BTR, Residential or Building Operations
• Strong operational management experience
• A confident, people-first leader
• High standards and a passion for service excellence
• Solid understanding of compliance, H&S and building processes
• Organised, proactive and solutions-focused

Ready for Your Next Chapter?

If you want a senior operations role with exceptional balance, progression and purpose - we'd love to hear from you.

Apply now with your CV.

Due to high application volumes, we may not be able to respond to every applicant.