Hotel Manager

Songtsen Limited; London; On-site; GBP 33,000 - 39,000; Full time

Job summary

Une marque hôtelière en pleine expansion au Royaume-Uni recherche un professionnel passionné pour gérer les opérations d'hôtel. Le rôle inclut la supervision des opérations, la direction d'équipe, et la création de relations significatives avec les clients. Rejoignez-nous pour bâtir des expériences mémorables dans un environnement de travail multiculturel, avec des opportunités de carrière et de développement professionnel claires.

Benefits

Évolution de carrière

Environnement de travail multiculturel

Formation complète et soutien au développement professionnel

Qualifications

• Expérience requise dans la gestion hôtelière.
• Langue anglaise – avancé.

Responsibilities

• Gérer les opérations quotidiennes de l'hôtel.
• Diriger et former l'équipe de première ligne.
• Gérer les relations avec les clients.

Skills

Leadership

Service Client

Gestion des Opérations

Job description

Company Overview:. Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a “home away from home” for both leisure and business travellers. Our operations blend modern hospitality standards with a touch of cultural charm, attracting a loyal base of domestic and international guests. As part of our ongoing growth, we are excited to expand our team and welcome passionate professionals into our service-driven environment.. . Key Responsibilities. 1. Daily Operations Management: Oversee the hotel’s day-to-day operations, ensuring smooth functioning across front desk, housekeeping, and guest services.Maintain high standards of service, addressing any issues swiftly to guarantee guest satisfaction.. . 2. Team Leadership & Training: Lead, coach, and inspire the front-line team—including reception, concierge, and housekeeping—to uphold service excellence. Conduct regular staff briefings and performance reviews, fostering a collaborative and motivated team environment.. . 3. Guest Relations: Serve as the primary on-site point of contact for guests, efficiently handling enquiries, feedback, and special requests.Build rapport with guests to ensure memorable stays and encourage repeat business.. . 4. Quality Control & Compliance: Ensure full compliance with health & safety, fire regulations, and other statutory requirements. Oversee regular inspections to maintain cleanliness, housekeeping standards, and overall guest comfort.. . 5. Inventory & Cost Control: Manage inventory levels for housekeeping and guest amenities; place orders and monitor supplier relations. Collaborate with finance to control expenses and optimise operational efficiencies.. . What We Offer:. A competitive salary ranging from £33,000 to £39,000. A stable, full-time position with clear career progression opportunities. A supportive, multicultural working environment. Comprehensive training and professional development support

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Mon.-Fri. 10:00AM-18:30PM
Salary: £33,000 – £39,000 yearly
Starting time: Immediate start!

About Songtsen Limited:

Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a