Hotel Manager

Premier Inn; Crawley; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading hotel brand is seeking a Hotel Manager at the Crawley location. You will lead a team, manage operations, uphold health and safety standards, and ensure exceptional guest satisfaction. Strong leadership and customer service skills are essential for this role. Competitive salary and comprehensive benefits are offered.

Benefits

Performance related company bonus scheme

Pension Scheme

Share Save Scheme

35% off in restaurants

33 days annual leave

Discounts at shops and more through Perks at Work

Qualifications

• Previous management experience in hospitality or a similar environment.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills.
• Commitment to safety and maintaining high standards of service.

Responsibilities

• Lead and motivate the team to ensure outstanding service.
• Manage daily operations within the hotel, including the bar and kitchen.
• Drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Job title: Hotel Manager – Premier Inn – London Gatwick Airport South (London Road)

Salary - £30,500 - £32,000

Intro: Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using our management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location: London Rd, Crawley RH10 9ST

Why you'll love it here:

• Award-winning induction and training
• Performance related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work

What you'll do:

• Lead and motivate our team of Front of House, Housekeeping, Back of House, Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high‑quality standards

What you'll need:

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Be a part of Premier Inn – a Great British business

At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all‑round experience they expect from us.